Carl Dupiton
NY
Summary
Expertise in diplomatic and professional communication, time management, and multitasking.
Overview
11
11
years of professional experience
Work History
Front Desk Secretary
Samaritan Daytop Village, Inc.
10.2024 - 04.2026
- Provides clerical assistance to all staff
- Manages calendars, and arranges appointments for staff.
- Handles incoming, emails, faxes, and general correspondence.
- Greets and direct visitors, screen calls, take messages, and route them to the appropriate staff.
Front Desk Secretary
Catholic Charities
09.2022 - 03.2024
- Answered a multi-line phone system on the 1st ring and asked open-ended questions to direct callers to the correct department or staff member.
- Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
- Gathered and prepared documentation and reports for office meetings, distribution, and filing.
Pharmacy Clerk
Capsule NYC
11.2021 - 07.2022
- Assisted pharmacists with day-to-day tasks as well as pharmacy office management.
- Prepared prescription packaging and labels, double-checking dosage, side effects, interactions, and refill instructions.
- Kept track of prescriptions filled for patients by filling out pharmacy logs and updating customer accounts.
Administrative Assistant
Prime Clerk
08.2020 - 08.2021
- Responsible for handing inbound processing as well as assisting with the production of outbound mailing services.
- Responsible for Legal document processing (including claims and ballot processing), data-entry, scanning, processing and sorting return mail, update mailing address
- Assisted with Print and mail production
- Learned company’s proprietary software and became knowledgeable about claims management support
- Staged and process client data in various formats
- Resolved and elevated issues that arose during data processing or other workflows
Registration Clerk
Lincoln Hospital
03.2017 - 12.2017
- Welcomed up to 80] patients per day, directing them to the appropriate departments within the facility and coordinating transportation assistance as needed.
- Client payments for [copays ] were collected, and account balances were updated.
- Gathered and prepared documentation and reports for office meetings, distribution, and filing.
Administrative Assistant
Heap Office
09.2015 - 06.2016
- Assisted program operations by preparing and updating documents, reports, and spreadsheets.
- Double-checked the accuracy and integrity of the files and fixed any errors.
- Performed a variety of office support functions as needed.
- Maintained personnel records and issued notifications of internal opportunities to assist human resources.
Administrative Assistant
Human Resources Administration
02.2015 - 09.2015
- Photocopy, print, and check documents on behalf of other colleagues.
- Oversaw all aspects of reception, including greeting visitors, answering phones, and keeping the front desk tidy.
- Performed general clerical tasks both independently and with supervision.
- Updated databases and created quality, quantity, and pricing spreadsheets/charts.
- Maintained a high level of professionalism and calmness with all personnel even in high-stress situations.
- Collaborated with supervisors and management to keep track of project status reports and update information for clients.
Education
Some college (No degree) - undefined
Lincoln University
Lincoln University, PASome college (No degree) - undefined
Medgar Evers College
NYHigh School - undefined
Brooklyn College Academy
NYSkills
Customer service
Problem-solving skills
Data entry
Administrative support
Documents filing
Punctual
Pleasant demeanor
Timeline
Front Desk Secretary
Samaritan Daytop Village, Inc.
10.2024 - 04.2026
Front Desk Secretary
Catholic Charities
09.2022 - 03.2024
Pharmacy Clerk
Capsule NYC
11.2021 - 07.2022
Administrative Assistant
Prime Clerk
08.2020 - 08.2021
Registration Clerk
Lincoln Hospital
03.2017 - 12.2017
Administrative Assistant
Heap Office
09.2015 - 06.2016
Administrative Assistant
Human Resources Administration
02.2015 - 09.2015
Some college (No degree) - undefined
Lincoln University
Some college (No degree) - undefined
Medgar Evers College
High School - undefined
Brooklyn College Academy