Summary
Overview
Work History
Education
Skills
Timeline
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Carl Johnston

Denton,TX

Summary

Dedicated sales associate with a proven track record in enhancing customer satisfaction and loyalty through exceptional service and relationship building.

Overview

31
31
years of professional experience

Work History

Sales Associate

Nebraska Furniture Mart of Texas
The Colony, TX
01.2011 - 03.2026
  • Provided exceptional customer service, enhancing client satisfaction and loyalty.
  • Assisted customers in product selection, leveraging extensive product knowledge to drive sales.
  • Collaborated with team members to create visually appealing merchandise displays that increased foot traffic.
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Collaborated with team members to achieve daily sales targets and improve store performance.
  • Resolved customer complaints efficiently, fostering positive relationships and repeat business.
  • Developed strong product knowledge to address customer inquiries accurately and efficiently.

Sales and Design Territory Manager

Belvedere / Maletti USA
Belvidere, IL
09.2005 - 11.2020
  • Developed and executed territory sales strategies to enhance market penetration.
  • Managed key client relationships, ensuring alignment with business objectives.
  • Analyzed market trends to identify new opportunities for growth.
  • Collaborated with cross-functional teams to optimize product distribution channels.
  • Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.

Sales Manager and Designer

Metro Salon Equipment
Dallas, TX
05.1995 - 09.2005
  • Led showroom operations to enhance customer engagement and satisfaction.
  • Trained and mentored staff on product knowledge and sales techniques.
  • Implemented inventory management systems to streamline stock control.
  • Established relationships with vendors to negotiate favorable terms and pricing.
  • Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.

Education

Bachelor of Science - Marketing

University of Wisconsin, Whitewater
Whitewater, WI
06-1978

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Relationship building
  • Sales expertise
  • Product sales
  • Upselling

Timeline

Sales Associate

Nebraska Furniture Mart of Texas
01.2011 - 03.2026

Sales and Design Territory Manager

Belvedere / Maletti USA
09.2005 - 11.2020

Sales Manager and Designer

Metro Salon Equipment
05.1995 - 09.2005

Bachelor of Science - Marketing

University of Wisconsin, Whitewater