Carl Floyd May
4308 Faran David Ct,TN
Summary
Operations Director with extensive experience leading over 100 employees across 90+ markets. Proven success in onboarding and launching new client programs with a strong focus on delivering against contractual obligations. Skilled in vendor negotiations, consistently driving cost savings and operational efficiency. Passionate about people development and leveraging emerging technologies to streamline processes and enhance performance across complex operations
Overview
2026
2026
years of professional experience
Work History
Director of FSL Operations
Asurion
2023 - Current
- Provide strategic leadership and fiscal oversight for a $25M annual operating plan, guiding complex operations to meet performance and financial targets
- Assisted in the successful onboarding of new client programs and collaborated on contract drafting and execution
- Secured $1M in cost reductions through vendor negotiations while enhancing operational SLAs and incorporating additional security components
Sr. Manager of FSL Operations
Asurion
2022 - 2023
- Led operational execution and shrink reduction initiatives, delivering $1M in annual savings through improved inventory controls and loss prevention tactics
- Initiated daily touchpoints aimed at improving KPI alignment and promoting data-centric operational discipline
Sr. Manager of Global Transportation
Asurion
2021 - 2023
- Oversaw end-to-end transportation and trade compliance strategy for 18 domestic and international facilities, aligning global operations with corporate and legal standards
- Collaborated in strategic carrier contract negotiations, securing $7M in cumulative savings over a 3-year agreement
International Transportation Manager
Asurion
2019 - 2021
- Delivered $3M in freight cost savings by leading consolidation initiatives during the COVID-19 supply chain disruptions.
- Designated company representative for TAPA and CTPAT programs, responsible for compliance governance and regulatory reporting
Sr. Transportation Analyst
Asurion
2018 - 2019
- Oversaw freight lane performance for salvage cores and finished goods, upholding strict on-time delivery metrics in support of customer commitments
- Served as one of two certified Dangerous Goods representatives at Asurion, responsible for regulatory compliance and safe handling practices
Education
Bachelor's Degree - Supply Chain Management, Marketing
University of Tennessee
12.2009
Skills
- Contract negotiations
- P&L management
- Cost saving initiatives
- Carrier and vendor management
- Relationship building
- People development
Employee Ratings
- 2018: Strong
- 2019: Exceeds
- 2020: Excels
- 2021: Exceeds
- 2022: Exceeds
- 2023: Strong
- 2024: Strong
Timeline
Director of FSL Operations
Asurion
2023 - Current
Sr. Manager of FSL Operations
Asurion
2022 - 2023
Sr. Manager of Global Transportation
Asurion
2021 - 2023
International Transportation Manager
Asurion
2019 - 2021
Sr. Transportation Analyst
Asurion
2018 - 2019
Bachelor's Degree - Supply Chain Management, Marketing
University of Tennessee
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