Carl Schmahl
Medford
Summary
Dynamic Shift Lead at Clydes Corner with a strong focus on customer service and team motivation. Enhanced operational efficiency through effective staff training and conflict resolution, achieving improved guest satisfaction. Proven ability to manage inventory and implement quality control measures, fostering a productive and safe work environment.
Overview
2
2
years of professional experience
Work History
Shift Lead
Clydes Corner
Phoenix, OR
03.2025 - Current
- Supervised team to ensure efficient operations and adherence to company standards.
- Trained new employees on procedures, enhancing overall team performance and productivity.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Coordinated shift schedules to optimize coverage and meet customer demand effectively.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Implemented quality control measures, improving product consistency and customer satisfaction.
- Assisted in developing training materials for ongoing employee development initiatives.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Trained and mentored new employees to maximize team performance.
- Helped store management meet standards of service and quality in daily operations.
Line Cook
Kaleidoscope Pizzeria & Pub
Medford, OR
08.2024 - 03.2025
- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspace, adhering to safety and sanitation protocols.
- Assisted in inventory management by restocking supplies and monitoring ingredient freshness.
- Collaborated with team members to ensure efficient service during peak hours.
- Operated kitchen equipment safely, performing routine maintenance as needed.
- Adapted quickly to changing menu items and special requests from customers.
- Followed portion control guidelines to minimize waste and optimize ingredient usage.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Plated and presented all dishes to match established restaurant standards.
Education
No Degree - Criminal Justice
Southern Oregon University
Ashland, ORHigh School Diploma -
South Medford High School
Medford, OR05.2025
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Workplace safety
- Staff supervision
- Rules enforcement
- Staff motivation
- Crew coordination
- Knowledge sharing
- Employee evaluation
- Shift leadership
- Productivity monitoring
- Positive attitude
- Problem-solving
- Team leadership
Timeline
Shift Lead
Clydes Corner
03.2025 - Current
Line Cook
Kaleidoscope Pizzeria & Pub
08.2024 - 03.2025
No Degree - Criminal Justice
Southern Oregon University
High School Diploma -
South Medford High School