Carl Sisco
Gaithersburg,MD
Summary
Experienced Underwriter and life-long learner with a demonstrated history of working in the insurance Professional Liability, Commercial Insurance and Personal lines.
Overview
17
17
years of professional experience
Work History
Underwriting Manager
United Educators
03.2021 - Current
- Examined potential loss stemming from catastrophe, severity or frequency of possible loss.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Developed and maintained courteous and effective working relationships.
- Met with customers, agents and brokers to negotiate coverage, price and service delivery.
Underwriting Manager
Amalgamated Casualty Insurance Company
10.2016 - 02.2021
- Identified portfolio risks resulting from client's underlying business practices, underwriting investigations or fraud exposure.
- Examined potential loss stemming from catastrophe, severity or frequency of possible loss.
- Met with customers, agents and brokers to negotiate coverage, price and service delivery.
- Maintained energy and enthusiasm in fast-paced environment.
Insurance Service Representative
Trust Risk Management Services
03.2016 - 10.2016
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Reviewed and adjusted customer coverage levels to address, identify and resolve customer conflicts.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
Team Member
PJ Hemnani State Farm
08.2012 - 03.2016
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Associate Agent
HVN Insurance And Financial Services
08.2011 - 08.2012
- Met with customers to discuss options, provide information and answer concerns.
- Finalized and submitted paperwork to complete sales.
- Fielded customer service inquiries and calls from customers.
Insurance Agent
Sisco Insurance And Financial Services
10.2005 - 08.2011
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Sold auto, home, life and other various insurance products to individuals within assigned territory using consultative selling techniques.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Obtained underwriting approval by completing application for coverage.
Education
CPCU - Insurance And Risk Management
The Institutes
Associate in Risk Managment - Insurance And Risk Management
The Institutes
Associate in Reinsurance - Reinsurance
The Institutes
Certified Risk Manager - Insurance And Risk Management
The National Alliance For Insurance
Bachelor of Science - Finance
University of Maryland Global
2018
Skills
- Casualty Insurance Industry Knowledge
- Issue Resolution
- Strategic Decision-Making
- Industry Trends
Volunteering
Director - Washington DC CPCU Society (2021- 2022)
Vice President - Washington DC CPCU Society (2022 - Current)
Timeline
Underwriting Manager
United Educators
03.2021 - Current
Underwriting Manager
Amalgamated Casualty Insurance Company
10.2016 - 02.2021
Insurance Service Representative
Trust Risk Management Services
03.2016 - 10.2016
Team Member
PJ Hemnani State Farm
08.2012 - 03.2016
Associate Agent
HVN Insurance And Financial Services
08.2011 - 08.2012
Insurance Agent
Sisco Insurance And Financial Services
10.2005 - 08.2011
CPCU - Insurance And Risk Management
The Institutes
Associate in Risk Managment - Insurance And Risk Management
The Institutes
Associate in Reinsurance - Reinsurance
The Institutes
Certified Risk Manager - Insurance And Risk Management
The National Alliance For Insurance
Bachelor of Science - Finance
University of Maryland Global
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