Carl Thompson
Littlestown,PA
Overview
33
33
years of professional experience
Work History
Large Format Sales Representative
PepsiCo
Frederick, Maryland
07.2006 - Current
- Analyzed sales data to create reports that highlighted trends in customer purchasing behaviors.
- Developed strong relationships with key clients in large format advertising.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Learned customer needs and desires to suggest specific product options.
Store Manager
Food Lion
Various, MD
02.1999 - 05.2006
- Managed daily operations to ensure store efficiency and customer satisfaction.
- Maintained compliance with safety and health regulations in the store environment.
- Recruited, trained and supervised new employees.
Assistant Store Manager
Sam's Club
Various, MD
12.1992 - 01.1999
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to enhance customer service skills.
- Addressed customer inquiries and resolved issues to maintain satisfaction levels.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Maintained inventory by checking merchandise to determine levels.
Education
High School Diploma -
Mt. St. Joseph
Baltimore, MD05-1980
Some College (No Degree) - Business Administration And Management
University of Maryland, College Park
College Park, MDSkills
- Product insights
- Customer relationship management
- Client engagement
- Upselling methodologies
Accomplishments
Sales person of the year 2013 (Frito lay)
Affiliations
Littlestown School District, 12 years. Board President, Vice President, Treasury.
Head of Property and Supply Committee
Head of Property and Supply Committee
Timeline
Large Format Sales Representative
PepsiCo
07.2006 - Current
Store Manager
Food Lion
02.1999 - 05.2006
Assistant Store Manager
Sam's Club
12.1992 - 01.1999
High School Diploma -
Mt. St. Joseph
Some College (No Degree) - Business Administration And Management
University of Maryland, College Park