Michael Tupas

Managed four high-volume retail accounts, including four Publix locations and one Walmart.

Drove sales growth by increasing product distribution and expanding shelf presence.

Executed merchandising standards through effective stocking and rotating of products.

Designed and built promotional displays while ensuring compliance with company guidelines.

Monitored inventory levels and conducted product counts to maintain stock accuracy.

Cultivated strong relationships with store managers for premium display placements.

Delivered exceptional service during store visits by ensuring product availability.

Utilized handheld technology to manage inventory and track sales performance.

Managed five high-volume retail accounts, including four Publix locations and one Walmart, serving as primary sales representative for large-format stores.

Drove sales growth by increasing product distribution, expanding shelf presence, and securing additional in-store display space.

Executed merchandising standards by stocking and rotating products across shelves, coolers, displays, and vending machines.

Designed and built eye-catching promotional displays, installed pricing signage, and ensured compliance with company guidelines.

Monitored inventory levels, managed backstock, conducted product counts, and placed accurate replenishment orders.

Built and maintained strong relationships with store managers and department leaders to secure premium display locations.

Delivered premier service during store visits by ensuring exceptional execution and product availability.

Utilized handheld technology and sales applications to plan routes, manage inventory, place orders, and track performance.

Created engaging merchandise displays to attract and retain customers.

Collaborated with store staff to ensure accurate product stocking, pricing, and presentation.

Analyzed sales data to identify trends and recommended adjustments to displays and inventory.

Built customer relationships to understand needs and preferences, recommending suitable products.

Conducted inventory assessments and reported item counts and stock conditions to management.

Attended training sessions to enhance knowledge of new products and industry trends.

Reported issues such as damaged or missing products to management and facilitated resolutions.

Recognized cross-selling and up-selling opportunities, making appropriate product recommendations.

• Oversaw day-to-day operations of call center team, achieving 100% to 112% of performance goals across five months.
  Managed training and feedback processes to enhance employee performance and skillsets.
  Communicated clear instructions to ensure alignment with team goals and objectives.
  Developed strategies to optimize project execution and improve goal attainment.
  Monitored project timelines and progress to ensure on-schedule completion.
  Created and distributed reports detailing team progress to upper management.

Championed sales goals, ensuring the highest level of client experience was consistently delivered.

Proactively built client relationships, driving business and client development initiatives.

Assisted team managers in mentoring and developing team skills and capabilities.

Managed floor operations efficiently, overseeing selling strategies and execution.

Supported team with operational tasks while maintaining office files and paperwork.

Adhered to company policies, ensuring compliance and consistency across all operations.

Maximized store profit by identifying and capitalizing on sales opportunities.

Motivated and developed team members to achieve high performance levels.

Fostered an environment that encouraged continuous learning and recognized development efforts.

Represented company professionally to strengthen positive relationships with customers and colleagues.

Contributed to achieving company objectives through strategic initiatives.

Addressed customer complaints promptly, ensuring satisfactory resolutions.

Recognized for five years of perfect attendance as an outstanding employee.