Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carl Williams

Ramp Agent
The Bronx,NY

Summary

Dedicated professional with over 40 years of stable work history. Hardworking, energetic and well-diverse with strong Leadership skills. Organized and dependable at managing multiple priorities with a positive attitude. Friendly and helpful when assisting employees and customers service. Ready to advance with more responsibilities and advancement with the Delta Team.

Overview

41
41
years of professional experience

Work History

Ramp Agent

Delta
08.2022 - Current
  • Operated equipment while observing standard safety procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Helped train new employees with various job duties.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Checked cargo and baggage for security to meet TSA regulations.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Transferred luggage from aircraft to collection areas safely using belt loader and tug equipment.
  • Loaded and unloaded luggage and freight.
  • Guided aircraft into and out of parking positions using hand signals.

Signal Maintainer

New York Transit Authority
02.1992 - 11.2020
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked effectively in fast-paced environments.
  • Developed strong communication and organizational skills through working on group projects.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Proven ability to learn quickly and adapt to new situations.
  • Performed installations and conducted repairs with crossing signals and components to bolster safety.
  • Read and interpreted circuit prints, blueprints, schematics and drawings to efficiently complete job tasks and projects.
  • Documented repairs and maintenance performed and provided supervisor with regular reports.

Construction Supervisor

United States Army
06.1982 - 02.2007
  • Delegated assignments based on plans, project needs, and knowledge of individual team members.
  • Supervised field crews to maximize quality and work efficiency.
  • Maintained safe practices and operated within budget constraints by training construction workers on best practices and established protocols.
  • Supervised 50 plus employees.
  • Delivered reports to construction management to detail project updates and likely completion dates, noting delays and causes.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Addressed issues with employees and customers to manage healthy conflict resolutions.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.

Education

High School Diploma -

Samuel Gompers High School
The Bronx, NY
06.1982

Skills

  • Baggage Oversight
  • Ramp Security
  • Customer Service
  • Dependable and Responsible
  • Project Management
  • Quality Assurance and Control
  • Maintaining Clean Work Areas
  • Safety Policies and Procedures
  • Staff Leadership and Direction
  • Team Player
  • Delegating Work Assignments
  • Monitor Safety Procedures
  • Physical Strength and Stamina

Accomplishments

  • New York City Transit, part of a team that continued to provide a standard of excellence during the Pandemic -COVID-19.
  • Supervised up to 50 staff members.
  • Proudly served two campaigns in Panama and Afghanistan
  • Awarded Excellent Attendance up to 5 times.


Timeline

Ramp Agent

Delta
08.2022 - Current

Signal Maintainer

New York Transit Authority
02.1992 - 11.2020

Construction Supervisor

United States Army
06.1982 - 02.2007

High School Diploma -

Samuel Gompers High School

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