Carla Asuncion
Koloa Landing Resort
Mesa,AZ
10
years of professional experience
Server with experience in high-volume resort dining and sushi restaurant service. Manages food and beverage orders, POS payments, and guest requests while keeping service moving during busy shifts. Supports kitchen and bar teams and resolves concerns with calm, clear communication.
Work History
Server
6 Years 3 Months- Managed 5-8 guest tables daily while delivering attentive service in a high-volume resort setting.
- Took accurate food and beverage orders, processed payments, and handled special requests with attention to detail.
- Built positive rapport with guests by adapting communication to different needs and situations throughout each shift.
- Collaborated with kitchen, bar, and front-of-house teams to keep service moving smoothly during busy periods.
- Maintained composure during busy shifts while prioritizing speed, accuracy, and guest satisfaction.
- Demonstrated punctuality, reliability, and a strong work ethic in a fast-paced hospitality environment.
Sushi Chef
5 Years 2 Months- Prepared sushi and food items according to quality, presentation, sanitation, and food-safety standards.
- Maintained an organized and clean workstation in a fast-paced restaurant environment.
- Managed multiple orders and changing priorities while maintaining quality and accuracy.
- Built positive relationships with regular customers and team members.
- Collaborated with coworkers to support efficient service and a positive guest experience.
- Demonstrated accountability, reliability, and strong attention to detail.
Education
High School Diploma
Skills
Customer service
Guest relations
Communication
Conflict resolution
Teamwork
Time management
Food safety
Food handling
Order accuracy
Table service
Menu knowledge
Sanitation procedures
POS operation
Cash handling
Upselling
High-volume service
Shift coordination
Beverage service
Timeline
Server
Koloa Landing Resort
04.2020 - 07.2026Read More
Sushi Chef
The Dolphin Poipu
06.2016 - 08.2021Read More
Kaua’i high school
High School Diploma
Read More