Carla Batten
Twin Falls,ID
Summary
Dynamic Support Broker with proven strengths in decision-making, communication, and problem-solving. Committed to enhancing client access to resources and fostering collaboration among teams.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Support Broker
Consumer Direct Idaho
03.2021 - Current
- Facilitated individualized support plans by collaborating with clients and their families.
- Coordinated resources and services to enhance client access to community supports.
- Mentored junior brokers on best practices for client advocacy and service coordination.
- Developed training materials to improve team knowledge of client-centered approaches.
Community Support Worker
Consumer Direct Idaho
03.2021 - Current
- Facilitated individual support plans tailored to client needs and goals.
- Coordinated community resources and services to enhance client well-being.
- Monitored client progress, providing feedback for ongoing care adjustments.
- Trained and mentored new staff on best practices in community support.
Administrative Assistant
WDB Inc
01.1997 - 02.2008
- Managed scheduling and coordination of meetings for executive leadership.
- Facilitated communication between departments to enhance workflow efficiency.
- Maintained and organized filing systems, ensuring quick access to important documents.
- Streamlined office procedures, improving response times to internal requests.
Education
High School Diploma -
Twin Falls High School
Twin Falls, IDAssociate of Arts - Sociology
College of Southern Idaho
Twin Falls, ID05-2026
Associate of Science - Psychology
College of Southern Idaho
Twin Falls, ID05-2026
Bachelor of Arts - University Studies
Idhao State University
Pocatello, ID05-2026
Bachelor of Science - Psychology
Idaho State University
Pocatello, ID05-2026
Associate of Applied Science - Health Sciences
College of Southern Idaho
Twin Falls, ID05-2023
Associate of Arts - Liberal Arts
College of Southern Idaho
Twin Falls, ID05-2022
Skills
- Decision-making skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Organizational skills
- Effective communication
- Self motivation
- Disability services
- First aid certification
- Crisis intervention
- Time management abilities
- Behavioral health
- Adaptability
- Documentation management
- Program development
- Program planning
- Staff education and training
Certification
BLS First Aide and CPR Certified
Medication Management Certified
Certified Family Home
Certified Nurses Assistant
Timeline
Support Broker
Consumer Direct Idaho
03.2021 - Current
Community Support Worker
Consumer Direct Idaho
03.2021 - Current
Administrative Assistant
WDB Inc
01.1997 - 02.2008
High School Diploma -
Twin Falls High School
Associate of Arts - Sociology
College of Southern Idaho
Associate of Science - Psychology
College of Southern Idaho
Bachelor of Arts - University Studies
Idhao State University
Bachelor of Science - Psychology
Idaho State University
Associate of Applied Science - Health Sciences
College of Southern Idaho
Associate of Arts - Liberal Arts
College of Southern Idaho