Carla Benigno
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Barista
HMS Host International
El Segundo
06.2015 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Provided exceptional customer service, ensuring a positive experience for every guest.
- Maintained cleanliness and organization of the work area, adhering to safety standards.
- Assisted in training new baristas on drink preparation and customer service techniques.
- Collaborated with team members to efficiently handle busy service periods.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Operated cash registers to process customer payments.
- Followed health, safety and sanitation guidelines to pass state inspections.
Cashier
Chevron
Gardena
10.2014 - 06.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained accurate cash registers and balanced daily sales reports.
- Collaborated with team members to manage inventory levels and stock shelves.
- Monitored fuel pumps and ensured compliance with safety regulations at the station.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Drive-Thru Cashier
El Pollo Loco
TORRANCE
09.2011 - 05.2013
- Collaborated with team members to ensure timely order fulfillment.
- Maintained cleanliness and organization of work area during peak hours.
- Assisted in training new cashiers on company procedures and best practices.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Prepared drinks, ice cream and other special items to complete food orders.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
Education
Torrance High School
TORRANCE, CASkills
- Beverage preparation
- Cash handling
- Customer service
- Health compliance
- Staff training
- Time management
- Effective communication
- Stress management
- Coffee expertise
- FLUENT IN Spanish/English
- Opening and closing coordination
- Multitasking and organization
References
References available upon request.
Timeline
Barista
HMS Host International
06.2015 - Current
Cashier
Chevron
10.2014 - 06.2015
Drive-Thru Cashier
El Pollo Loco
09.2011 - 05.2013
Torrance High School