Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Coby

Brandon

Summary

Patient-focused Front Desk professional with experience in high-volume environments including membership services, banking, and hospitality settings. Skilled in managing patient interactions, scheduling, handling payments, and maintaining organized front desk operations while ensuring a welcoming and professional environment. Experienced in handling confidential information and providing efficient administrative support. Quick to learn medical systems and procedures.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Membership Assistant

Costco Wholesale
Brandon
10.2025 - Current
  • Assisted members with account services, renewals, and inquiries
  • Managed high-volume interactions while maintaining professionalism and efficiency
  • Processed payments and resolved concerns accurately
  • Maintained organized workflow in a fast-paced front desk environment
  • Collaborated with team to ensure smooth membership operations.

Front Desk Associate

Blooming Floral Café
Tampa
07.2025 - 12.2025
  • Greeted customers and managed front desk operations
  • Handled order intake, payments, and customer requests with accuracy
  • Maintained a welcoming and organized environment
  • Greeted and welcomed customers with friendly, attentive service.
  • Managed phone calls and reservations efficiently, ensuring smooth operations.

Universal Banker

Truist Bank
Land O' Lakes
01.2024 - 04.2025
  • Managed financial transactions and client accounts with accuracy
  • Maintained confidentiality and handled sensitive client information
  • Resolved client concerns and supported daily administrative operations
  • Assisted customers with account inquiries and transactions.
  • Educated clients on banking products and services available.

Sales Associate

Ashley Furniture
Crestview
01.2019 - 01.2022
  • Assisted customers through full service process from greeting to purchase
  • Built rapport and identified client needs
  • Handled transactions and maintained organization
  • Assisted customers in selecting furniture that meets their needs.

Education

Graphic Design & Web Development

FIRST INSTITUTE
Orlando, FL
01.2024 - 12.2025

Cosmetology

REGENCY BEAUTY INSTITUTE
Pensacola, FL
02.2014 - 04.2015

Skills

  • Front Desk Operations
  • Patient/Client Service
  • Appointment Scheduling
  • Payment Processing
  • Confidentiality & Data Handling
  • POS Systems
  • Communication
  • Multitasking
  • Organization
  • Quick Learning

Timeline

Membership Assistant

Costco Wholesale
10.2025 - Current

Front Desk Associate

Blooming Floral Café
07.2025 - 12.2025

Universal Banker

Truist Bank
01.2024 - 04.2025

Graphic Design & Web Development

FIRST INSTITUTE
01.2024 - 12.2025

Sales Associate

Ashley Furniture
01.2019 - 01.2022

Cosmetology

REGENCY BEAUTY INSTITUTE
02.2014 - 04.2015
Carla Coby