Carla Jimenez
San Jose,CA
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
8
8
years of professional experience
Work History
Leasing Specialist
Trinity Property Consultants
07.2023 - Current
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Set appointment times for individuals to tour facilities and see available units.
- Collected, completed, and processed lease applications.
- Developed and implemented tactical marketing plans.
Shift Supervisor
K1 Speed
08.2022 - 07.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
General Manager
City Sports Club
01.2018 - 03.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Barista
Starbucks
01.2016 - 02.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Sales Associate
Famous Footwear
05.2015 - 06.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Oak Grove High School
San Jose, CA05.2015
Skills
- Sales and Marketing
- Multitasking Strengths
- Time Management
- Customer Service
- New Hire Training
- Adaptive and Creative
Languages
Spanish
Native or Bilingual
Timeline
Leasing Specialist
Trinity Property Consultants
07.2023 - Current
Shift Supervisor
K1 Speed
08.2022 - 07.2023
General Manager
City Sports Club
01.2018 - 03.2022
Barista
Starbucks
01.2016 - 02.2021
Sales Associate
Famous Footwear
05.2015 - 06.2018
High School Diploma -
Oak Grove High School
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