Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carla Rodriguez Rios

Smyrna,GA

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Event experience with serving and bartending, including set up and break down for various events such as, but not limited to, weddings, company outings, birthdays, etc.

Overview

8
8
years of professional experience

Work History

Head Bartender

IHG Hotels
10.2022 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Event Staff Member

Two Birds Taphouse
08.2018 - 09.2022
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Took guest orders including but food and beverage orders and made sure everything was set up in a timely manner.

Hostess

Renaissance Hotel
02.2016 - 12.2016
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Associate of Arts - Italian Studies

Dilit International
Rome, Italy
11.2018

Associate of Arts - Massage Therapy

Atlanta School of Massage
Atlanta, GA
03.2016

High School Diploma -

Marietta High School
Marietta, GA
05.2014

Skills

  • Suggestive Selling
  • Patron Engagement
  • Drinks Service
  • Operational Efficiency

Languages

Spanish
Native or Bilingual
Italian
Professional Working

Timeline

Head Bartender

IHG Hotels
10.2022 - Current

Event Staff Member

Two Birds Taphouse
08.2018 - 09.2022

Hostess

Renaissance Hotel
02.2016 - 12.2016

Associate of Arts - Italian Studies

Dilit International

Associate of Arts - Massage Therapy

Atlanta School of Massage

High School Diploma -

Marietta High School
Carla Rodriguez Rios