Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Ruiz

Fontana,CA

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

9
9
years of professional experience

Work History

Medical Administrative Assistant

Central Occupational Medicine
07.2014
  • Greeting and registering patients, Scheduling patient appointments, Validating payments and insurance, and processing claims, Gathering patient information

CNA/MedTech

Inland Christian Home
12.2023 - Current
  • Vital signs, Medication administration/Administer daily medications to patients, Patient care, Collecting specimens, Provide personal care with residents, Assisted patients with transfers and ambulatory, Assisted residents with daily living activities, Companionship and emotional support, Medical records/Documented specified medications forms for records, Record medication dosages and times, Answering customer questions, Behavior Analysis, Communicated instructions to patients or caregivers, Communications/conflict resolution, Conducting intakes

CNA-Orthopedic Floor/Med Surg

San Antonio Regional Hospital
07.2023 - 09.2023
  • Admitting/Discharging patients, Charting in power chart software -SARH, Change adult briefs, pure wicks, and or ambulating patients to the bathroom, Communicating with nurses, doctors, and physical therapist, Place abductor splints, back braces, knee braces for orthopedic patients, Empty catheter, colostomy, nephrostomy, Placing and following proper PPE for chemotherapy, and other infectious viruses, isolation precautions, Helping patients to bathe and dress, Serving meals each day and assisting patients with eating as needed, Taking blood pressure and pulse daily, as well as daily weight, Turning and repositioning patients who are in bed all day, Obtain information about conditions and plans of treatment from health care providers, Empty and clean bed pans each day, Help patients get into bed, into wheelchairs and onto examination tables, Respond to Call Lights

Patient Billing Office

Loma Linda Medical Center
05.2022 - 08.2022
  • Track and maintain records of patient billing and billable items, Prepare and submit billings to insurance companies or other payers, Follow up on delinquent claims and past due invoices, Manage Medicare and Medicaid claims, Promote a focus on continuous improvement for all medical billing procedures

CSR Senior Lead

Flex Logistics
10.2017 - 05.2022
  • Build trust and camaraderie between team members, Build a unified department, Inspire and motivate teamwork for achieving goals, Be open to new ideas coming from team members, Assists the Customer Service Representative (CSR) with difficult cases, Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires, May assist management in ensuring performance goals are met

Licensed Customer Service Representative

Alta Resources
12.2014 - 02.2015
  • Determine customer’s eligibility, Health plan enrollment /Account setup, Provide expertise in health insurance counseling, Data Entry

Education

BSN -

West Coast University

CNA-Cert -

Chaffey Community College

Associates of Science -

Chaffey Community College

Medical Administration Diploma -

Everest College

Skills

  • Scheduling Expert
  • Vital Signs Monitoring
  • Medical Records Management
  • Workflow Coordination
  • Patient Demographics
  • Patient Flow Management
  • Multi-Line Phone Systems
  • Maintaining Confidentiality
  • Compassion and Empathy
  • Basic Life Support
  • Complex Problem-Solving
  • Compassionate Communication
  • Dressing Assistance
  • Patient Care

Timeline

CNA/MedTech

Inland Christian Home
12.2023 - Current

CNA-Orthopedic Floor/Med Surg

San Antonio Regional Hospital
07.2023 - 09.2023

Patient Billing Office

Loma Linda Medical Center
05.2022 - 08.2022

CSR Senior Lead

Flex Logistics
10.2017 - 05.2022

Licensed Customer Service Representative

Alta Resources
12.2014 - 02.2015

Medical Administrative Assistant

Central Occupational Medicine
07.2014

BSN -

West Coast University

CNA-Cert -

Chaffey Community College

Associates of Science -

Chaffey Community College

Medical Administration Diploma -

Everest College

Similar Profiles

CREATE PROFILE
Carla Ruiz