Summary
Overview
Work History
Education
Skills
Timeline
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Carla Wells

Oakley,IL

Summary

Efficient Dispatcher with substantial experience in scheduling routes daily and customer experience. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.

Overview

10
10
years of professional experience

Work History

Dispatcher/Scheduler

Piattran
06.2016 - 11.2023
  • Communicated with drivers and personnel to coordinate timely routes.
  • Directed dispatching, routing, and tracking of 16 fleet vehicles.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships.
  • Answered customers question about the services offered by agency either on the phone or in person daily.

Delivery Driver

Meals On Wheels
02.2016 - 09.2016
    • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
    • Delivered food to the elderly in Macon County.
    • Drove company car in a safe and efficient manner.

Senior Caregiver

Help At Home
05.2014 - 09.2016
  • Offered companionship and kindness to elderly patients.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Education

Associate of Applied Science -

Richland Community College
Decatur IL

High School Diploma -

Cerro Gordo School
Cerro Gordo, IL
05.1989

Skills

  • Customer Relations
  • Dispatch Coordination
  • Route Navigation
  • Dispatch Software
  • Schedule Coordination

Timeline

Dispatcher/Scheduler

Piattran
06.2016 - 11.2023

Delivery Driver

Meals On Wheels
02.2016 - 09.2016

Senior Caregiver

Help At Home
05.2014 - 09.2016

Associate of Applied Science -

Richland Community College

High School Diploma -

Cerro Gordo School

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Carla Wells