Carl B. Baker
Prime Contractor Supply Company
PITTSBURGH,PA
2027
years of professional experience
Dynamic sales professional with a proven record in relationship building and customer service. Specializes in cultivating client satisfaction and identifying new market opportunities.
Work History
Outside Sales Representative
- Cultivated relationships with clients to enhance customer satisfaction and retention.
- Delivered product presentations to showcase benefits and features effectively.
- Coordinated logistics for timely delivery of supplies, ensuring client needs met.
- Conducted market research to identify new sales opportunities and trends.
Chief Relationship Officer
3 Years 6 Months- Assisted in property management tasks, ensuring timely communication with tenants and stakeholders.
- Coordinated scheduling for property viewings, enhancing client engagement and satisfaction.
- Managed documentation processes, maintaining accurate records of tenant transactions and agreements.
- Supported marketing efforts by creating engaging content for property listings across digital platforms.
- Managed utilities for Charlotte & Pittsburgh properties.
National Sales Director
- Developed national sales strategies to enhance market penetration and revenue growth.
- Led cross-functional teams to execute sales initiatives and improve customer engagement.
- Analyzed market trends to identify new business opportunities and optimize product offerings.
- Negotiated high-value contracts, strengthening partnerships and expanding client base nationwide.
PA Account Manager
10 Months- Developed and maintained strong client relationships through proactive communication and follow-up.
- Collaborated with cross-functional teams to identify and resolve customer challenges effectively.
- Assisted in creating tailored proposals that addressed specific client requirements and objectives.
- Monitored market trends and competitor activities to inform sales strategies and enhance offerings.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
National Sales Executive
9 Months- Developed and maintained strong client relationships through effective communication and follow-up strategies.
- Executed sales presentations, demonstrating product value to potential clients and closing deals.
- Conducted market research to identify new business opportunities and target demographics.
- Collaborated with cross-functional teams to streamline processes and enhance customer satisfaction.
- Spearhead Lender Sales efforts.
- Managed nationwide network of clients.
- Create purchase strategy.
- Real estate investment groups.
- Sales Force CRM.
- Deliver seamless transaction from order to post-closing.
- Host mandatory new client onboarding calls.
- Networked at 2017 MBA-Denver.
Senior Account Manager
6 Years 11 Months- Developed and maintained strong client relationships to ensure retention and satisfaction.
- Implemented strategic account plans to align with client goals and drive business growth.
- Analyzed market trends to identify opportunities for cross-selling and upselling services.
- Collaborated with internal teams to streamline processes, improving service delivery efficiency.
- Source New Business (processing, loan officers, vendor managers & wealth managers).
- Averaged 211 closings per month.
- High Average Loan Amount ($587,000) driven by Wealth Management Loans.
- Added value to financial advisors client role.
- Sales Force CRM.
- Facilitated quote engine set up for lenders.
- Educated borrowers/buyers that they have the right to select a title / settlement provider.
- Networked at 2015 & 2016 Annual MBA (Boston & San Diego).
Education
Bachelor of Science - Hospitality Management
Skills
Relationship building
Motivated team player
Problem-solving
Customer Service-oriented
Timeline
Chief Relationship Officer
NuHomes
02.2022 - 08.2025Read More
PA Account Manager
Meridian Title Corporation
06.2018 - 04.2019Read More
National Sales Executive
Orange Coast Lender Services
08.2017 - 05.2018Read More
Senior Account Manager
Entitle Direct
09.2010 - 08.2017Read More
Outside Sales Representative
Prime Contractor Supply Company
2023 - 06.2026Read More
National Sales Director
Orchard Street Settlements
2019 - 2022Read More
Niagara University
Bachelor of Science from Hospitality Management
Read More