Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Carlee Chester

Earleton,FL

Summary

I am a Registered Nurse in the state of Florida with a compact license and experience in LTC, regulatory compliance and corporate management. I am currently working toward a masters degree in nursing and healthcare administration with an expected completion date of May 2025. I am seeking a position which will allow me to utilize the skills I've obtained through both training and experience and also present the opportunity for personal and professional advancement. In addition to the experience I've gained through my professional role, I also have great work ethic and strive to continue education, training, and certifications to make myself more efficient in the field of which I've committed. I possess strong leadership skills and uphold myself to the highest of standards both in and out of the workplace, leading by example with respect, compassion and a teamwork approach. I work very well with others but also consider myself disciplined and function effectively as an individual, taking pride in both the position and company of which I represent.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Regional Director of Clinical Operations

Aston Healthcare Consultants
Tampa, FL
02.2022 - 12.2024
  • Participated in collaborative efforts to identify and develop new programs and services in furtherance of our company’s vision
  • Served as regional risk manager and assisted facilities within my Jacksonville region in creating and achieving survey Plans of Correction
  • Provided integration support of resident care services involving staff, therapists, Medical Directors, and other consultants/care providers
  • Conducted consistent reviews of facility QI reports to ensure and maintain compliance
  • Assisted facility Administrators in performance review of DONs, making recommendations as needed
  • Assisted VP of Operations in interpreting, identifying, and applying how reimbursement programs impact nursing services and documentation
  • Consistently attended QAPI meetings for each facility
  • Maintained open and consistent dialog with Medical Directors
  • Presented timely reports on clinical performance as requested
  • Assisted RDO and/or VPO with development and/or improvement of clinical policies, processes and/or procedures
  • Ensured that the facilities adhere to clinical policies, procedures, and systems set forth by our company
  • Consulted/assisted the facility Administrator and the Director of Nursing with reporting and investigating unusual occurrences

Chief Nursing Officer

Premier HealthCare
Jacksonville, FL
01.2021 - 02.2022
  • Responsible for oversight and management of clinical operations in the Florida division
  • Strategized with corporate leaders to ensure maintenance of highest standards
  • Used trends and best practices for clinical support for all lines of business
  • Provided guidance and oversight to regional leaders for risk/regulatory compliance and survey plans of correction
  • Facilitated communication and collaboration between different departments and teams, fostering a culture of cooperation and shared responsibility
  • Reviewed, updated, and developed clinical training and education programs
  • Analyzed client satisfaction with owners and clinical outcome data, identifying best practices as well as areas for improvement and related intervention
  • Established policies and procedures to ensure regulatory compliance, licensures and accepted standards of practice
  • Worked alongside operations to drive revenue through quality initiatives
  • Provided feedback to corporate and divisional teams on nursing initiatives, standards of care, cross-functional initiative, and clinical processes based on key performance metrics
  • Engaged with individual facilities to identify unique clinical/operational needs and assisted with the development of action plans that were consistent with each company mission
  • Evaluated ongoing productivity targets and benchmarks and recommended adjustments as necessary

RNC

Professional Management Healthcare Consultants
Salt Lake City, UT
12.2018 - 01.2021
  • Participated in collaborative efforts to identify and develop new programs and services in furtherance of each company’s vision
  • Assisted facilities in creating and achieving survey Plans of Correction
  • Provided integration support of resident care services involving staff, therapists, Medical Directors, and other consultants/care providers
  • Conducted consistent reviews of facility QI reports to ensure and maintain compliance
  • Assisted facility Administrator in performance review of DON, making recommendations as needed
  • Assisted Regional Director of Operations in interpreting, identifying, and applying how reimbursement programs impact nursing services and documentation
  • Consistently attended QAPI meetings for each facility
  • Maintained open and consistent dialog with Medical Directors
  • Presented timely reports on clinical performance as requested
  • Assisted RDO and/or Director of Clinical Services with development and/or improvement of clinical policies, processes and/or procedures
  • Ensured that the facilities adhered to clinical policies, procedures, and systems set forth by the company
  • Assisted the facility Administrator and the Director of Nursing with reporting and investigating unusual occurrences

DON/RNC

Lexingtonplace Health and Rehab
12.2013 - 12.2018
  • Responsible for the management of a SNF of 120 beds that provided care for both acute stay rehab residents and LTC
  • Functioned as the facility Risk Manager and DON for 2 years before moving into a RNC position during this time of employment
  • Responsibilities included, but are not limited to the following: Staffing/PPD management, QAPI and daily risk management, nursing budget for multiple facilities
  • Staff mentorship and disciplinary guidance when necessary
  • Responsible for the oversight of clinical practices, organization of audits and staff education
  • Developed POCs/PIPs and maintained survey readiness
  • Functioned as a liaison between departments and with residents/family
  • Contributed problem solving skills and implemented any needed corrective action plan to assure our residents had the best possible care and home environment

DON

House Medical Sciences
Bono, AR
07.2010 - 12.2013
  • Responsible for the management of nurses and clinical employees in the office of three locations
  • Responsible for employee schedules, the maintenance of staffing and employee education/training and disciplinary responsibilities
  • Managed patient records, served as case manager, and assisted with Medicare/Medicaid billing
  • Organized community health events, assisted physicians with procedures, managed nursing/clinical budgets and served as provider for the pain management clinic

Education

ASN-MSN - Healthcare Administration

Western Governors University
01.2025

ASN -

Arkansas Northeastern College
01.2010

Skills

  • Clinical leadership
  • Performance improvement
  • Risk management
  • Risk mitigation strategies
  • Interdisciplinary collaboration
  • Clinical quality improvement
  • Regulatory compliance

Certification

  • RN licence, Florida State Compact, RN9584526, 11/29/21, 04/30/25, UNENCUMBERED
  • BLS Certification
  • Certification in Infection Prevention & Control

References

  • Tammie Phillips, VP of Risk/Regulatory, Aston, 813.481.0765
  • Megan Adams, CNO, Professional Management Healthcare Consultants, 801.908.6652
  • Karla Hazelwood, HR/Business Office Manager, Lexington Place, 870.897.9948

Timeline

Regional Director of Clinical Operations

Aston Healthcare Consultants
02.2022 - 12.2024

Chief Nursing Officer

Premier HealthCare
01.2021 - 02.2022

RNC

Professional Management Healthcare Consultants
12.2018 - 01.2021

DON/RNC

Lexingtonplace Health and Rehab
12.2013 - 12.2018

DON

House Medical Sciences
07.2010 - 12.2013

ASN-MSN - Healthcare Administration

Western Governors University

ASN -

Arkansas Northeastern College
Carlee Chester