Hi, I’m
Carlee Tendick
Server
Urbana,IL
Summary
Proven track record in enhancing customer satisfaction and streamlining service operations, as demonstrated at Cracker Barrel Old Country Store. Skilled in POS operations and exceptional customer service, adept at multitasking and maintaining professionalism under pressure. Increased loyalty through empathetic resolution of complaints, showcasing a strong work ethic and guest engagement expertise. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
years of professional experience
2
Languages
Work History
Cracker Barrel Old County Store
Server
06.2022 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
FedEx
Package Handler
07.2023 - 09.2023
Job overview
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Walmart
Customer Service Representative
09.2021 - 11.2021
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cracker Barrel Old Country Store
Server
06.2021 - 07.2021
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Circle K
Customer Service Representative
11.2020 - 12.2020
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Culver's
Customer Service Representative
09.2018 - 11.2018
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Burger King
Customer Service Representative
06.2018 - 07.2018
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Prairie Central High SchoolFairbury, IL
High School Diploma
05.2018
University Overview
- Extracurricular Activities: Choir, Orchestra
- Spanish Club Member
- FCA Member
- Completed AP course in Math
- Relevant Coursework: Accounting
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Sales expertise
- Suggestive Selling
- Point of sale operation
- Food handling
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Package Handler
FedEx
07.2023 - 09.2023
Server
Cracker Barrel Old County Store
06.2022 - Current
Customer Service Representative
Walmart
09.2021 - 11.2021
Server
Cracker Barrel Old Country Store
06.2021 - 07.2021
Customer Service Representative
Circle K
11.2020 - 12.2020
Customer Service Representative
Culver's
09.2018 - 11.2018
Customer Service Representative
Burger King
06.2018 - 07.2018
Prairie Central High School
High School Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Music
Drawing
Art
Software
Microsoft
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