Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
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Carlee Winters

Dallas,TX

Summary

As a dedicated and results-driven professional with a Bachelor’s degree in Psychology and diverse experience in sales, operations, and education, I excel at optimizing processes and enhancing customer experiences. My background as a Sales Ambassador and Operations Intern has allowed me to develop strong skills in sales presentations, data analysis, and operational improvements, driving measurable growth in revenue and efficiency. I am passionate about delivering exceptional service, fostering team collaboration, and continuously seeking opportunities for improvement. With excellent communication, mentoring, and leadership abilities, I am committed to making a positive impact in any organization I join.

Overview

1
1
year of professional experience

Work History

Sales Ambassador

CLEAR
Dallas, TX
08.2024 - Current
  • Engage customers to drive sales and enhance brand loyalty, achieving measurable growth in revenue.
  • Collaborate with team to optimize sales strategies, leading to improved customer satisfaction.
  • Analyze sales data to identify trends and opportunities, resulting in increased efficiency.
  • Provide detailed product knowledge to customers, solving their queries and boosting sales.
  • Consistently adhere to security procedures by validating airline documents, verifying CLEAR member traveler identification, and following all security and safety protocols at all times

Operations Intern

The States Project
New York City
06.2024 - Current
  • Assisting in identifying areas for improvement in current operational processes and helping to implement changes to enhance efficiency and productivity
  • Collecting, analyzing, and interpreting data related to operations
  • Gaining insights into operational strategies and practices.

Sales Associate

Nordstrom
Durham, North Carolina
04.2024 - 07.2024
  • Provide product knowledge, actively promote and sell products to meet sales targets, and assist in inventory management.

Substitute Teacher

Durham Public Schools
Durham, North Carolina
09.2023 - 06.2024
  • Integrated a positive growth environment for students, increased reading scores, and assessed student progress.

Student Ambassador

Amazon Prime
Durham, North Carolina
01.2024 - 05.2024
  • Promote the benefits of Amazon Prime Student through various channels, create engaging content, and organize events to raise awareness.

Education

Bachelor of Science- Psychology - Psychology

University of Maryland Global Campus

Skills

  • Sales Presentations
  • Coaching and Mentoring
  • Target Achievement
  • Objection handling
  • Customer service
  • Communication
  • Quality control

Leadership Experience

  • Nixon Thorpe Psychology Club, Social Media Chair, 2021, Present, Developing and curating engaging content for various social media platforms., Monitoring and analyzing social media metrics to assess the performance of posts and campaigns., Developing and executing social media strategies to increase visibility and engagement., Planning and implementing social media campaigns around specific themes or events.
  • J.E.W.E.L.S. Female Social Justice Organization, Secretary, 2021, Present, Taking detailed notes during meetings, documenting discussions, decisions, and action items., Managing incoming and outgoing communications, including emails, letters, and notices., Assisting the treasurer in managing the budget, keeping track of expenses, and ensuring financial transparency.

Timeline

Sales Ambassador

CLEAR
08.2024 - Current

Operations Intern

The States Project
06.2024 - Current

Sales Associate

Nordstrom
04.2024 - 07.2024

Student Ambassador

Amazon Prime
01.2024 - 05.2024

Substitute Teacher

Durham Public Schools
09.2023 - 06.2024

Bachelor of Science- Psychology - Psychology

University of Maryland Global Campus
Carlee Winters