Overview
Work History
Education
Skills
Timeline
Generic

Carleigh Cuba

Pearland,TX

Overview

3
3
years of professional experience

Work History

Barista

PJs Coffee Of New Orleans
04.2023 - 04.2024
  • Maintained a clean and organized environment with effective communication to ensure customer and employee satisfaction.
  • Greeted over 100 customers per shift upon entering and developed relationships with them, which resulted in many returning customers.
  • Provided friendly customer service and communicated with customers in order to resolve conflict, ensuring they always ended up pleased.
  • Memorized dozens of drinks and menu items to assist customers in any decision making, resulting in making top sales at over $5,000 per month for multiple months.

Sales Associate

Plato's Closet
08.2022 - 01.2023
  • Organized clothing racks in order to maintain store aesthetics and make customer experiences easier.
  • Effectively used and managed POS system for credit card, cash, and refund and exchange transactions over 100 times per shift.
  • Successfully enrolled multiple customers per shift in the store's rewards program.
  • Managed fitting rooms, ensuring they were spotless and available for customers, and assisting them with any help they needed while in fitting rooms.
  • Sorted through buys, requiring knowledge on what is trendy and what customers are looking for.

Intern

Sprague Law Firm
05.2021 - 08.2022
  • Assisted lawyers in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Effectively communicated with hundreds of clients for associates, ensuring both parties were satisfied and on the same page for important dates and information.
  • Sorted and organized files, spreadsheets, and reports.
  • Greeted multiple clients per day at the front desk and directed them to assigned rooms for their meetings with their attorneys.

Team Member

Salata
11.2020 - 05.2021
  • Greeted hundreds of customers upon entering per shift, ensuring a great experience from beginning to end.
  • Ensured the lobby and bathrooms were clean at all times to maximize customer satisfaction.
  • Communicated effectively with coworkers to ensure customers were taken care of and received the best service possible during busy times.

Education

No Degree - Film Studies

Seattle University
Seattle, WA

Skills

  • Cash Handling
  • Customer service
  • POS Systems
  • Money Handling
  • Problem solving
  • Teamwork and Collaboration

Timeline

Barista

PJs Coffee Of New Orleans
04.2023 - 04.2024

Sales Associate

Plato's Closet
08.2022 - 01.2023

Intern

Sprague Law Firm
05.2021 - 08.2022

Team Member

Salata
11.2020 - 05.2021

No Degree - Film Studies

Seattle University
Carleigh Cuba