Maintained a clean and organized environment with effective communication to ensure customer and employee satisfaction.
Greeted over 100 customers per shift upon entering and developed relationships with them, which resulted in many returning customers.
Provided friendly customer service and communicated with customers in order to resolve conflict, ensuring they always ended up pleased.
Memorized dozens of drinks and menu items to assist customers in any decision making, resulting in making top sales at over $5,000 per month for multiple months.
Sales Associate
Plato's Closet
08.2022 - 01.2023
Organized clothing racks in order to maintain store aesthetics and make customer experiences easier.
Effectively used and managed POS system for credit card, cash, and refund and exchange transactions over 100 times per shift.
Successfully enrolled multiple customers per shift in the store's rewards program.
Managed fitting rooms, ensuring they were spotless and available for customers, and assisting them with any help they needed while in fitting rooms.
Sorted through buys, requiring knowledge on what is trendy and what customers are looking for.
Intern
Sprague Law Firm
05.2021 - 08.2022
Assisted lawyers in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Effectively communicated with hundreds of clients for associates, ensuring both parties were satisfied and on the same page for important dates and information.
Sorted and organized files, spreadsheets, and reports.
Greeted multiple clients per day at the front desk and directed them to assigned rooms for their meetings with their attorneys.
Team Member
Salata
11.2020 - 05.2021
Greeted hundreds of customers upon entering per shift, ensuring a great experience from beginning to end.
Ensured the lobby and bathrooms were clean at all times to maximize customer satisfaction.
Communicated effectively with coworkers to ensure customers were taken care of and received the best service possible during busy times.