Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carleigh Wiant

San Marcos,TX

Summary

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

8
8
years of professional experience

Work History

Housing Specialist

AMA Consulting Group LLC
2021.09 - Current
  • Conduct annual/interim recertification's within required time frames.
  • Maintain accurate and complete applicant/participant files.
  • Respond to and resolve any quality control findings associated with work completed.
  • Provide excellent customer service to participants, landlords, co-workers, and clients.
  • Handle all contacts(phone) accurately and professionally
  • Able to execute tasks and assignments while maintaining adherence to deadlines

Customerservice

Tractor Supply
2019.04 - 2021.09
  • communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.
  • Completing multiple tasks im a timely manner
  • Building Customer Loyalty

Customer Service

Whataburger
2015.03 - 2019.04
  • Succeeding in a fast paced/high volume environment, adapting to new technology, making sure customers are satisfied with purchase.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Education

GED -

Lincoln High School

Skills

  • Microsoft Office
  • Customer Satisfaction
  • Policy and Procedure Adherence
  • Conflict Resolution
  • multitasking with multiple software's during work

Timeline

Housing Specialist

AMA Consulting Group LLC
2021.09 - Current

Customerservice

Tractor Supply
2019.04 - 2021.09

Customer Service

Whataburger
2015.03 - 2019.04

GED -

Lincoln High School
Carleigh Wiant