Carlene Duvereus
Bayfront Strategies
Miami
10
years of professional experience
skilled in enhancing guest experiences and coordinating efficient operations. Known for strong attention to detail and effective communication, contributing to seamless appointment scheduling and organized office management.
Detail-oriented receptionist with proven abilities in customer service and organizational coordination. Experienced in managing front desk operations and streamlining processes to ensure exceptional guest experiences. Committed to fostering teamwork and enhancing overall operational effectiveness.
Work History
Front Desk Receptionist
1 Year 5 Months- Greeted visitors and managed front desk operations, ensuring seamless guest experiences.
- Coordinated appointment scheduling to optimize staff availability and client access.
- Managed phone communications, directing inquiries to appropriate departments efficiently.
- Maintained organized filing systems for client records and office documentation.
Manager's Assistant
3 Years 8 Months- Assisted in developing training materials for new staff, improving onboarding processes.
- Coordinated daily operations between management and customer service teams to enhance communication efficiency.
- Assisted in talent acquisition efforts by reviewing resumes, scheduling interviews, and participating in candidate evaluations during hiring processes.
Sales Associate
4 Years 3 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Collaborated with team members to implement promotional displays, driving sales initiatives.
- Trained new associates on store policies and customer service standards for consistency.
Education
Associate of Science - Business Administration
Skills
Customer service
Attention to detail
Time management
Listening skills
Cash handling
Problem-solving skills
Teamwork and collaboration
Cleaning and sanitizing
Timeline
Front Desk Receptionist
Bayfront Strategies
02.2025 - 07.2026Read More
Manager's Assistant
Macys Credit And Customer Service
05.2021 - 01.2025Read More
Sales Associate
Target
03.2016 - 06.2020Read More
Miami Dade College
Associate of Science from Business Administration
Read More