Carletta Davis
Warner Robins,USA
Summary
Dedicated and focused excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Authorized to work in the US for any employer. Willing to relocate: Anywhere
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medical Secretary
Atrium Navicent Health
Byron, GA
12.2024 - Current
- Greets patients and family members over the phone and in person
- Assists doctors, nurses, and patients
- Schedules doctors' appointments for patients
- Performs clerical and administrative tasks
- Prepares medical files
- Maintains and keeps patient information confidential
- Maintains medical supplies and equipment
Lead Endoscopy/Reprocessing Technician
Atrium Navicent Health
Macon, GA
07.2021 - 12.2024
- Oversee, manage and conduct Educational training for (8) Endoscopy technicians.
- Supports and assists physicians and registered nurses with procedures as directed.
- Verifies proper equipment functioning and performs safety checks.
- Maintains and/or repairs endoscopic equipment.
- Clean, disinfect, or calibrate scopes or other endoscopic instruments according to manufacturer recommendations and facility standards.
- Collect specimens from patients, using standard medical procedures.
- Perform safety checks to verify proper equipment functioning.
- Maintain or repair endoscopic equipment.
Insurance Verification Specialist
Atrium Navicent Health
Macon, GA
06.2019 - 07.2021
- Monitors incoming patient orders and gathers information needed to complete the pre-authorization and scheduling of an order.
- Evaluated portions to be paid by the customer as well as perform all insurance related assignments as instructed.
Family Medicine Residency Program Coordinator
Atrium Navicent Health
Macon, GA
02.2017 - 06.2019
- Create and update faculty, resident and mid-level clinician schedules.
- Coordinate resident and faculty on call schedules.
- Manage resident recruitment.
- Manage ERAS.
- Coordinate interview and ranking process.
- Manage faculty recruitment.
- Coordinate credentialing of residents at participating institutions.
- Administer MyEvaluations database and distribute reports.
- Provide periodic updates and ensure accuracy of all national electronic data bases, i.e. ABFM, GME Track Census, Frieda, ACGME, NRMP, AAMC.
- Direct administrative documentation including personnel files, continuing education, medical licensure requirement, and accounts payable.
- Maintain Program Letters of Agreement with participating institutions.
- Coordinate Annual Program Review, Faculty Retreat, Internal Review, and Accreditation Site Visits.
- Coordinate New Resident Orientation, Graduation and other residency program activities.
- Administer the ABFM In-Training Examination.
- Provide consultation to other departments and participate on hospital committees as needed.
- Supervise the Business and Financial Analyst and Administrative Assistant.
- Develop and manage residency program budget in partnership with the Business and Financial Analyst.
- Work collaboratively with Office Nurse Managers in areas of educational and clinical intersection.
- Participate on the hospital Graduate Medical Education Committee.
- Maintain Notary Public standing and provide notary services to the department.
- Ensure my 20 residents and faculty were in compliance with training requirements, policies and procedures.
Medical Student Coordinator
Atrium Navicent Health
Macon, GA
06.2010 - 06.2017
- Overseen 10 (3rd/4th yr. medical students).
- Coordinate the daily operations of the surgery/trauma medicine clerkship program and coordination of electives for medical students.
- Provided assistance to faculty for all medical student education activities.
- Coordinated third year medical students with guidance by the clerkship program director.
- Serve as the central scheduler for faculty clerkship activities and prepared individualized schedules, syllabus, feedback materials, examinations, and evaluations.
- Organized and facilitate the Clerkship orientation for each eight-week rotation.
- Updated the syllabus and training materials as directed.
- Produced, distributed, and documented the return of each evaluation from faculty to assure prompt and accurate grade reporting.
- Using standards established by the Clerkship Directors, calculated, and reported the clerkship final grades for each medical student.
- Served as a supportive liaison between the Clerkship Directors and the students, encouraging the students to seek assistance as appropriate during their rotation.
- Communicated identified system problems (and potential solutions) to the Clerkship Directors, department director or chair as appropriate.
- Communicated with Academic and Student Affairs to ensure the accuracy of student grades and schedule changes.
- Participated in meetings with students and/or Academic and Student Affairs when appropriate.
- Coordinated the elective rotations for fourth year medical students in surgery/trauma with guidance by the Surgery /Trauma clerkship program director.
- Scheduled students with faculty and prepared calendars for the elective rotations, sub-internships, and rural preceptorships.
- Served as primary point of communication between medical students and faculty regarding rotations and supervisory assignments.
- Produced, distributed, and documented the return of each evaluation from faculty to assure prompt and accurate grade reporting.
- Served as a supportive liaison between the Clerkship Director and the students, encouraging the students to seek assistance as appropriate during their rotation.
- Communicated identified system problems (and potential solutions) to the Clerkship Director, department director or department chair as appropriate.
Medical Secretary
Atrium Healthcare
Macon, Georgia
07.2002 - 06.2010
- Managed patient scheduling and appointment coordination for multiple healthcare providers.
- Maintained accurate medical records and ensured compliance with privacy regulations.
- Facilitated communication between patients and healthcare staff to address inquiries.
- Organized and maintained office supplies, equipment, and medical forms efficiently.
- Collaborated with clinical teams to streamline patient intake processes effectively.
- Implemented filing systems to improve retrieval of patient information quickly.
- Answered incoming calls in a professional manner and directed them to the appropriate personnel.
- Prepared patient charts for physicians prior to appointments, including updating existing information.
- Assisted with check-in and check-out of patients in an efficient manner, ensuring all necessary forms were completed accurately.
- Verified patient demographics and insurance information prior to each visit or procedure.
- Answered phone calls to provide assistance, information, and medical personnel access.
Education
Associate's degree - Healthcare Management
Ultimate Medical Academy
Tampa, FLCertificate Of Completion - Medicare As Secondary Payer Medicaid
HBI Part of Clarivate
04.2021 - 05.2021
High school diploma -
Central High School
Macon, GASkills
- Epic
- Medical Office Experience
- Medical Coding
- Clerical Experience
- ICD-9
- Customer service
- ICD-10
- Patient Care
- Anatomy Knowledge
- Hospital Experience
- Insurance Verification
- Employee Orientation
- Medical Scheduling
- EMR systems
- Medical terminology
- Medical Billing
- Medical Records
- Medical administration
Certification
BLS Certification
Clerkship Administrator-AAMC-CCA-University of Virginia
Lean Green Belt-Institute of Industrial Engineers
Crucial Conversations
Mentor Training Curriculum-Georgia Youth Challenge Academy
Cardiographic Technician-Medical Educational Development,INC.
Timeline
Medical Secretary
Atrium Navicent Health
12.2024 - Current
Lead Endoscopy/Reprocessing Technician
Atrium Navicent Health
07.2021 - 12.2024
Certificate Of Completion - Medicare As Secondary Payer Medicaid
HBI Part of Clarivate
04.2021 - 05.2021
Insurance Verification Specialist
Atrium Navicent Health
06.2019 - 07.2021
Family Medicine Residency Program Coordinator
Atrium Navicent Health
02.2017 - 06.2019
Medical Student Coordinator
Atrium Navicent Health
06.2010 - 06.2017
Medical Secretary
Atrium Healthcare
07.2002 - 06.2010
Associate's degree - Healthcare Management
Ultimate Medical Academy
High school diploma -
Central High School