Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carley Brown

Bonanza

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

3
3
years of professional experience

Work History

Automotive Service Writer

R&J Automotive
07.2025 - Current
  • Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
  • Resolved client concerns promptly, demonstrating commitment to customer satisfaction and preserving brand reputation.
  • Increased accuracy of repair orders by thoroughly reviewing vehicle history and ensuring complete documentation.
  • Answered service department phone and responded promptly to questions and messages.
  • Greeted and registered customers requiring service and directed automobiles to service garage.
  • Used [Software] computer system to enter customer information, create service records, order parts and develop cost estimations.
  • Provided customers with estimation of repair costs and reasonable timeline for completion of service.
  • Coordinated vehicle pick-up or delivery arrangements for customers when necessary, ensuring seamless transition from start to finish of service experience.
  • Implemented routine scheduled maintenance programs for established customers.
  • Advised management members on customer issues or mechanical repair problems.
  • Worked effectively with repair staff and parts providers, staying current on availability and service processes.

Caregiver

Pelican Pointe Assisted Living
03.2025 - 07.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Farm Equipment Operator

Red Rock Ranch And Farms
05.2022 - 08.2022
  • Assisted in crop production by performing tasks such as planting, cultivating, and harvesting using specialized machinery.
  • Coordinated with other farm staff members to ensure the timely completion of all necessary tasks during peak planting and harvesting periods.
  • Minimized crop damage with careful navigation of heavy machinery around delicate plants and crops.
  • Enhanced workplace safety by conducting regular equipment inspections and implementing necessary repairs.
  • Adapted quickly to changing weather conditions or unforeseen challenges to maintain efficient operations during critical periods in the growing season.
  • Reduced fuel consumption by monitoring equipment performance and making adjustments to optimize operations.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Ran tractors, combines and harvesters at different times to meet crop demands.
  • Installed and maintained irrigation systems for healthy crop development.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
12-2024

Skills

  • Service scheduling
  • Customer service
  • Strong organization
  • Customer service expertise
  • Communicating with clients
  • Appointment scheduling
  • Schedule coordination
  • Sales transactions
  • Cost estimates
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Phone etiquette
  • Self motivation
  • Adaptability and flexibility

Timeline

Automotive Service Writer

R&J Automotive
07.2025 - Current

Caregiver

Pelican Pointe Assisted Living
03.2025 - 07.2025

Farm Equipment Operator

Red Rock Ranch And Farms
05.2022 - 08.2022

High School Diploma -

Penn Foster Career School

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