Carley Cowart
Brookville,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Trainer
Chipotle Grill
Harrison, OH
02.2021 - Current
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Key Holder
JOANN Fabrics And Crafts
Colerain, Ohio
02.2020 - 11.2020
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.
Front End Supervisor
A.C. Moore Arts And Crafts
06.2017 - 02.2020
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Reviewed work orders to accurately prepare inventories of materials, equipment and tools.
Education
Associate in IT - Information Technology
Southern New Hampshire University
Manchester, NH02.2023
Associate of Arts - Fine Arts
Wake Technical Community College
Raleigh, NC05.2019
Skills
- Coaching and Mentoring
- Customer Service
- Station Preparation
- Training Method Development
- Team Exercises
- Team Motivation
- Handling Complaints and Inquiries
- Scheduling and Time-Tracking
- Illustration and Design
- Concept Development
- Presentation Planning
- Originality and Creativity
Certification
- Certification in Graphic Design
Hobbies
- Crocheting
- Drawing/Sketching
- Graphic Design
- Computers
- Gaming
Timeline
Crew Trainer
Chipotle Grill
02.2021 - Current
Key Holder
JOANN Fabrics And Crafts
02.2020 - 11.2020
Front End Supervisor
A.C. Moore Arts And Crafts
06.2017 - 02.2020
Associate in IT - Information Technology
Southern New Hampshire University
Associate of Arts - Fine Arts
Wake Technical Community College
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