Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carli Glomb

Parma,Ohio

Summary

Dynamic professional with a proven track record at Rivals Brew Pub, excelling in staff training and supervision, and cash handling. Demonstrated ability to increase customer satisfaction and loyalty through attentive service and strong communication skills. Skilled in streamlining operations and leading teams to exceed business goals while maintaining meticulous inventory control.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

8
8
years of professional experience

Work History

Head Bartender

Rivals Brew Pub
04.2023 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Administrative Assistant

Busch Funeral Home
01.2019 - 04.2023
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Greeted funeral guests and coordinated seating.
  • Processed death certificate and other required paperwork.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

Machine Operator

Kaufman Container
06.2017 - 01.2019
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Ensured accurate documentation of production data for analysis and continuous improvement efforts.

Education

Associate of Arts -

Cuyahoga Community College
Cleveland, OH

High School Diploma -

Parma Senior High School
Parma Ohio
06-2018

Skills

  • Staff training and supervision
  • Cash handling expertise
  • Attentive service
  • Taking inventory
  • Strong communication skills
  • Retaining information
  • Team leadership

Timeline

Head Bartender

Rivals Brew Pub
04.2023 - Current

Administrative Assistant

Busch Funeral Home
01.2019 - 04.2023

Machine Operator

Kaufman Container
06.2017 - 01.2019

Associate of Arts -

Cuyahoga Community College

High School Diploma -

Parma Senior High School

Similar Profiles

CREATE PROFILE
Carli Glomb