Carlissa Tujague
Lafayette,LA
Summary
Dynamic professional with a proven track record at LHC Group, adept in strategic account planning and client relationship building. Excelled in market competitor analysis and growth strategy implementation, achieving significant account growth. Skilled in engaging sales demonstrations and assessing growth potential, consistently surpassing goals.
Overview
14
14
years of professional experience
Work History
Account Executive
LHC Group
Lafayette, LA
05.2014 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Provided training and guidance to new Account Managers.
- Conducted market research to identify potential customers.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting monthly goals and expectations.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of all customer interactions in the CRM system.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Acted as main point of contact in matters relating to client concerns and needs.
Physician Liaison
Professional Home Health
New Iberia , LA
01.2012 - 05.2014
- Developed and maintained relationships with physicians and other healthcare professionals to promote organization's services.
- Assisted in the development of physician referral network by meeting with existing and potential referring physicians.
- Identified new referral sources, developed marketing materials, and coordinated outreach activities.
- Provided feedback on market trends, competitive landscape, and customer needs to senior leadership team.
- Attended health fairs, community events, seminars, conferences, and other networking opportunities to build relationships with providers.
- Conducted presentations at medical staff meetings to educate providers about organization's services.
- Maintained a database of contacts and tracked all interactions with key stakeholders.
- Assisted in the development of educational materials for clinicians regarding company products and services.
Paralegal
Anderson, Dozier & Blanda
Lafayette, LA
01.2011 - 01.2014
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Drafted correspondence to clients and other attorneys.
- Created spreadsheets to track case information and deadlines.
- Maintained client files according to established protocols.
- Drafted discovery responses including interrogatories and requests for production of documents.
- Participated in mediation sessions by preparing necessary materials and taking notes during meetings.
- Researched applicable statutes, codes, regulations, ordinances, and precedent cases.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
Education
Bachelor of Arts - General Studies
University of Louisiana At Lafayette
Lafayette, LA12-2010
Real Estate License -
Burk Baker School of Real Esate
Lafayette, La12-2010
High School Diploma -
Eunice High School
Eunice05-2004
Bachelor of Arts - Performing Arts
Indiana University, Purdue University Indianapolis
Indianapolis, INBachelor of Science - Performing Arts
McNeese State University
Lake Charles, LASkills
- Strategic Account Planning
- Market Competitor Analysis
- Engaging Sales Demonstrations
- Growth Strategy Implementation
- Client Relationship Building
- Account oversight
- Assessing Growth Potential
- Goals and performance
Affiliations
- I am very active in both my boys' sports activities throughout the year, and I have great relationships with those in the community
- I am a parishioner at St. Pius Catholic Church: My family and I attend weekly Mass, and we make extra visits throughout the week to spend time in prayer
- I am a room mom for my kindergarteners class and love to volunteer spare time after hours and on weekends to help with any actitivies the school has planned.
References
References available upon request.
Timeline
Account Executive
LHC Group
05.2014 - Current
Physician Liaison
Professional Home Health
01.2012 - 05.2014
Paralegal
Anderson, Dozier & Blanda
01.2011 - 01.2014
Bachelor of Arts - General Studies
University of Louisiana At Lafayette
Real Estate License -
Burk Baker School of Real Esate
High School Diploma -
Eunice High School
Bachelor of Arts - Performing Arts
Indiana University, Purdue University Indianapolis
Bachelor of Science - Performing Arts
McNeese State University
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