CARLOS ACOSTA

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Provided high quality customer service, greeted/seated customers and accepted orders. Ensured high quality food presentation and offered excellent problem-solving resolution skills for customer issues. Maintained dining area. Developed and maintained high customer satisfaction.

• Served food and beverages promptly with focused attention to customer needs.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Bussed and reset tables to keep dining room and work areas clean.