Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carlos Almeralla

El Paso,TX

Summary

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Vape City
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Keeping up with product knowledge (Delta and Nicotine Products)

Crew Member

Tru Fit Athletic Club
11.2024 - 01.2025
  • Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
  • Promoted a positive gym atmosphere, greeting members upon arrival and fostering an inclusive community for all fitness levels.

Cook

Oasis Lanes
02.2023 - 12.2023
  • Assisted in menu development, utilizing seasonal ingredients to create new and innovative dishes that appealed to diverse clientele.
  • Consistently delivered well-executed dishes under high-pressure situations during peak dining hours.
  • Maintained consistent portion sizes and presentation aesthetics by adhering to established recipes and plating guidelines.

Sales Associate

Metro by T Mobile Authorized Retailer
11.2022 - 01.2023
  • Conducted regular inventory checks, ensuring adequate stock levels were maintained at all times.
  • Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
  • Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.
  • Handled cash transactions accurately and efficiently, minimizing discrepancies in end-of-day reports.

Bistro Cook

Courtyard by Marriott
12.2021 - 02.2022
  • Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
  • Contributed innovative ideas during menu development meetings, resulting in diverse offerings for guests.
  • Maintained a clean and organized workspace, adhering to strict health and safety guidelines.

Crew Member

Schlotzsky's
07.2021 - 12.2021
  • Greeted guests, promoted specials, and took orders.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Worked front counter, drive-thru and other areas.

Crew Member

7 Eleven Corp
01.2020 - 05.2021
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Assisted with inventory management, helping to keep stock levels consistent and uptodate.

Crew Member

Chick-fil-A, Inc.
03.2020 - 12.2020


  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Utilized advanced multitasking skills when managing multiple orders simultaneously without sacrificing quality or consistency.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Adhered to strict health and safety guidelines, ensuring a sanitary kitchen space for staff and customers alike.

Cell Phone Repair Technician

iRepair Smartphones
10.2019 - 02.2020
  • Worked closely with other technicians in sharing knowledge about unique or complex repair scenarios encountered.
  • Adapted quickly to varying workload demands while maintaining high standards for repair quality and speed.
  • Performed detailed device inspections to identify necessary repairs or replacements accurately.
  • Delivered exceptional customer service, addressing questions and concerns professionally and courteously.

Education

High School Diploma -

Midlothian High School
Midlothian, TX
08-2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Certification

  • Food Handler Certification
  • Driver's License

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Tru Fit Athletic Club
11.2024 - 01.2025

Sales Associate

Vape City
09.2024 - Current

Cook

Oasis Lanes
02.2023 - 12.2023

Sales Associate

Metro by T Mobile Authorized Retailer
11.2022 - 01.2023

Bistro Cook

Courtyard by Marriott
12.2021 - 02.2022

Crew Member

Schlotzsky's
07.2021 - 12.2021

Crew Member

Chick-fil-A, Inc.
03.2020 - 12.2020

Crew Member

7 Eleven Corp
01.2020 - 05.2021

Cell Phone Repair Technician

iRepair Smartphones
10.2019 - 02.2020

High School Diploma -

Midlothian High School

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