Carlos Berrios
Fort Lauderdale,FL
Summary
Medical imaging professional prepared to contribute to clinical setting with solid foundation in MRI technology. Proven track record of supporting diagnostic imaging processes and maintaining high standards of patient care. Known for effective teamwork, adaptability, and strong technical skills in MRI operations.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Conviva Care Solutions
04.2025 - Current
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Provided vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
- Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
Front Desk Patient Coordinator
Akumin
03.2022 - 04.2025
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Delivered excellent patient experiences and direct care.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Administrative Receptionist
Peabody Properties Miami
08.2021 - 03.2022
- Contributed to a welcoming environment at the reception area by maintaining cleanliness standards and displaying professional decorum at all times.
- Streamlined administrative processes by organizing and prioritizing tasks, resulting in improved productivity for the entire team.
- Collaborated effectively with team members to achieve common goals, sharing resources and offering assistance when needed.
- Boosted client satisfaction with prompt and professional responses to phone and email inquiries, addressing concerns efficiently.
- Enhanced office efficiency by managing incoming calls, directing inquiries to appropriate departments, and maintaining a smooth information flow.
- Maintained an organized filing system for both physical and digital records, enabling easy access to important documents when needed.
Education
Associate of Science - Magnetic Resonance Imaging
Med College
Miami, FL06-2025
High School Diploma -
Hallandale High
Hallandale, FL01.2010
Skills
- HIPAA compliance
- Electronic medical records
- Medical office administration
- Microsoft office
- Records management
- Medical terminology
- Data entry
- Patient positioning
- Anatomy
- Cross-sectional anatomy
- Magnetic resonance imaging
- Patient care
- Contrast agent administration
ABOUT ME
Highly organized and meticulous individual seeking a career change to a position that will contribute to my career growth.
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Medical Receptionist
Conviva Care Solutions
04.2025 - Current
Front Desk Patient Coordinator
Akumin
03.2022 - 04.2025
Administrative Receptionist
Peabody Properties Miami
08.2021 - 03.2022
Associate of Science - Magnetic Resonance Imaging
Med College
High School Diploma -
Hallandale High