Carlos Camacho
Seattle,WA
Summary
Highly skilled skincare professional, bringing valuable experience in delivering top-tier facial treatments and comprehensive skincare regimens. Known for strong team collaboration, adaptability, and achieving outstanding client satisfaction. Expertise includes advanced skin analysis and customized treatment plans.
Overview
2027
2027
years of professional experience
Work History
Store Manager
Bluemercury
05.2025 - 04.2026
- Drove store revenue by meeting KPIs through targeted coaching and weekly performance reviews to boost sales.
- Led recruitment and staff training programs that increased product knowledge and team consistency across shifts.
- Delivered expert client consultations and personalized skincare recommendations improving repeat customer satisfaction.
- Managed inventory control and store compliance to maintain a luxury presentation and reduce stock discrepancies.
- Executed in-store promotions and beauty workshops that strengthened customer loyalty and grew local engagement.
- Overhauled receiving and stock organization procedures to reduce fulfillment errors and support timely replenishment with clearer accountability.
- Piloted appointment-based services and digital booking processes to optimize staff utilization and deliver smoother customer journeys.
Assistant Beauty Department Manager
Nordstrom
05.2024 - 05.2025
- Led hiring and training for 16+ skincare, makeup, and fragrance brands to meet daily volume and sales-per-hour targets.
- Coached teams to deliver exceptional customer service and execute daily business plans for monthly or bi-monthly events.
- Ensured consistent equipment testing using Nordstrom tools and promoted relationship-based selling to boost repeat business.
- Launched localized event formats to send to seasonal demand, coordinating cross-functional execution to boost walk-ins and deepen community brand engagement.
- Coached consultants through targeted role-play and feedback loops, building consultative skills and consistent service standards during peak promotional periods.
- Designed tailored consultation scripts for diverse client segments, improving conversion consistency and elevating perceived service value through personalized recommendations.
Assistant Store Manager
Western Bud
06.2023 - 09.2024
- Organized back-of-house operations to maintain stock accuracy and ensure consistent product availability.
- Managed supply budget and controlled inventory to contain costs and support store profitability.
- Scheduled and tracked staff hours to optimize labor coverage and improve shift efficiency.
- Coached sales associates and co-managed inventory with the Store Manager to improve team performance and reporting.
- Analyzed store performance and adjusted product offerings over time to align store performance and drive accountability.
- Conducted targeted back-room audits to identify process gaps, introduced corrective steps that reduced misplaced stock and sped restocking.
- Aligned with suppliers and regional teams to refine replenishment windows, ensuring smoother deliveries and more reliable shelf availability.
Assistant Operations Manager
Surterra Wellness
05.2022 - 05.2023
- Drove sales to consistently exceed targets, producing measurable results in monthly revenue.
- Assisted Store Manager with P+L, payroll, and budget oversight to support store financial goals.
- Provided SOP-aligned training on safety, cannabis knowledge, and customer service to improve staff performance.
- Managed supply budget and inventory oversight to maintain optimal stock levels and reduce shortages.
- Oversaw staff time management and created schedules to improve coverage and on-time shifts.
- Built cross-functional training modules and led peer-led workshops to elevate team competencies in compliance and product knowledge, improving on-floor confidence.
- Directed opening/closing protocols and enforced regulatory procedures to ensure audit readiness and maintain a secure, compliant retail environment.
Tech Specialist / Ops (Visual) Specialist
Apple Inc.
11.2015 - 04.2023
- Resolved ambiguous technical and sales issues with rapid solutions, improving customer satisfaction metrics and repeat visits.
- Trained staff on inventory receiving, counting, and returns procedures, increasing stock accuracy and operational consistency.
- Managed planogram resets and verified visual standards to ensure merchandising compliance and improved store presentation.
- Audited backroom workflows and restructured task assignments to shorten fulfillment times and boost team throughput.
- Designed a visual troubleshooting toolkit that standardized corrective actions and reduced display downtime.
- Coordinated communication between sales, inventory, and installation teams to align priorities and improve execution reliability.
- Designed customer-facing demo sequences that clarified product benefits and improved shopper decision-making, strengthening brand perception and purchase confidence.
- Coached peers on troubleshooting hardware and software issues at point-of-sale, reducing escalations and increasing front-line resolution rates for customer concerns.
- Conducted systematic inspections of merchandising elements and executed precise adjustments to uphold Apple visual standards and consistent shopper experience.
Owner/Managing Esthetician
Face Design By Carlos
2010 - 2023
- Developed and executed customized design solutions for diverse client needs.
- Managed daily operations, ensuring high-quality service and customer satisfaction.
- Oversaw production workflow, optimizing processes for efficiency and effectiveness.
- Established strong vendor relationships to source quality materials at competitive prices.
- Analyzed financial performance, making strategic decisions to drive profitability and growth.
- Managed day-to-day business operations.
Counter Manager/Makeup Artist
Lancôme
12.2018 - 06.2019
- Exceeded individual and team sales targets by consistently converting consultations into purchases, generating measurable revenue growth.
- Conducted professional makeup applications and skin analyses to deliver tailored recommendations and high guest satisfaction.
- Coordinated vendor trainings and executed in-store events to strengthen vendor relations and drive promotional impact.
- Maintained precise client skin-care records and preference logs to personalize follow-ups, improving repeat visit consistency and client satisfaction.
- Introduced mini masterclass sessions for clients to demonstrate product routines, increasing engagement and creating steady foot traffic during slow periods.
- Provided hands-on mentorship during peak shifts to balance workload and preserve service quality, fostering team resilience and reliable customer care.
Counter Manager/Makeup Artist
Armani Beauty
11.2017 - 12.2018
- Trained staff and clients on Giorgio Armani products, improving product knowledge and selling confidence with measurable results.
- Conducted group classes and one-on-one sessions to promote products, driving measurable sales growth and client retention.
- Advised clients on color combinations and demonstrated application techniques, ensuring consistent service quality and enhanced client satisfaction.
- Monitored customer feedback and purchase patterns to refine product recommendations and adjust service approaches for stronger client retention.
- Spearhead in-store visual merchandising to craft immersive displays that increase product visibility and drive customer engagement during peak launches.
Education
Bachelor of Arts Degree - Marketing Communication (Advertising)
Florida Gulf Coast University
Fort Myers, FL12.2012
Skills
- Bilingual
- Sales Strategy
- Budgeting
- Video Editing
- Event Planning
- Team Leadership
- Coaching
- Inventory Management
- Customer Engagement
- Multitasking and organization
- Customer relations
- Training and mentoring
LANGUAGES
Spanish
Timeline
Store Manager
Bluemercury
05.2025 - 04.2026
Assistant Beauty Department Manager
Nordstrom
05.2024 - 05.2025
Assistant Store Manager
Western Bud
06.2023 - 09.2024
Assistant Operations Manager
Surterra Wellness
05.2022 - 05.2023
Counter Manager/Makeup Artist
Lancôme
12.2018 - 06.2019
Counter Manager/Makeup Artist
Armani Beauty
11.2017 - 12.2018
Tech Specialist / Ops (Visual) Specialist
Apple Inc.
11.2015 - 04.2023
Owner/Managing Esthetician
Face Design By Carlos
2010 - 2023
Bachelor of Arts Degree - Marketing Communication (Advertising)
Florida Gulf Coast University