Carlos Castillo
Spokane
Summary
Slot Attendant skilled at promoting casino amenities and building customer loyalty through exceptional service. Reputation for accurately handling money and delivering jackpot payouts quickly with positive energy and a smile. Delivers excellent guest service and builds casino loyalty.
Overview
11
11
years of professional experience
Work History
Slot Attendant
Northern Quest Resort & Casino
09.2012 - Current
- Reported and filed paperwork for casino transactions, noted and investigated discrepancies, and reported on notable incidents.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Built rapport with regular patrons or players, recognizing and remembering their preferences to personalize their gaming experience.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency, and security.
- Remained up-to-date on new slot games, technology updates, or promotions to effectively inform guests about current offerings at the casino.
Education
GED -
Spokane Community College
Spokane, WASkills
- Customer Relationship Management
- Quick Learner
- Efficient multitasking
- Excellent Communication
- Good Telephone Etiquette
Timeline
Slot Attendant
Northern Quest Resort & Casino
09.2012 - Current
GED -
Spokane Community College
Similar Profiles
Samantha ReningerSamantha Reninger
Hotel Concierge at Northern Quest Resort & Casino SpokaneHotel Concierge at Northern Quest Resort & Casino Spokane
Parker FranklinParker Franklin
Casino Floor Beverage Supervisor at Northern Quest Resort & Casino SpokaneCasino Floor Beverage Supervisor at Northern Quest Resort & Casino Spokane
VANCE EREMIEFFVANCE EREMIEFF
Outdoor Summer Concert Concession Cashier at Northern Quest Resort & CasinoOutdoor Summer Concert Concession Cashier at Northern Quest Resort & Casino
Joseph O'BryanJoseph O'Bryan
Security Supervisor at Northern Quest Resort & Casino SpokaneSecurity Supervisor at Northern Quest Resort & Casino Spokane
Payton StrassenbergPayton Strassenberg
INBOUND RECEIVER at Spokane Valley Screen PrintingINBOUND RECEIVER at Spokane Valley Screen Printing