Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Chavez

Elmhurst

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at Pizza Hut. Proven ability to enhance guest engagement and optimize service quality, while effectively managing tasks and collaborating with teams. Proficient in point-of-sale systems, ensuring accurate transactions and a seamless dining experience.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience

Work History

Server

Krafted Burger Bar + Tap
05.2023 - 07.2025
  • Delivered exceptional customer service to enhance dining experience and foster repeat business.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Managed cash handling and processed transactions efficiently using point-of-sale systems.
  • Trained new servers on menu details, service protocols, and customer engagement techniques.

Manager

Pizza Hut
10.2021 - 11.2022
  • Oversaw inventory management processes, reducing waste and optimizing resource allocation.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Server

Buffalo Wild Wings
07.2020 - 11.2020
  • Provided recommendations on food and beverage pairings to enhance guest satisfaction.
  • Resolved customer complaints promptly to maintain positive dining atmosphere and reputation.

Cashier

Potbelly's Sandwich Shop
11.2018 - 08.2019
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained clean and organized checkout areas to enhance customer experience.

CSR

Pizza Hut
02.2018 - 07.2018
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed customer accounts, ensuring accurate information and timely updates.

Education

No Degree - Education

Illinois State University
Normal, IL
05-2025

No Degree - Education

Augustana College
Rock Island, IL
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Food running
  • Service prioritization
  • Team collaboration
  • Quality control
  • Food safety practices
  • Performance improvement
  • Suggestive selling
  • Task prioritization
  • Foreign language proficiency

Languages

Spanish
Professional Working

Timeline

Server

Krafted Burger Bar + Tap
05.2023 - 07.2025

Manager

Pizza Hut
10.2021 - 11.2022

Server

Buffalo Wild Wings
07.2020 - 11.2020

Cashier

Potbelly's Sandwich Shop
11.2018 - 08.2019

CSR

Pizza Hut
02.2018 - 07.2018

No Degree - Education

Illinois State University

No Degree - Education

Augustana College