CARLOS CORDOVA JR.
Cathedral City,CA
Summary
Dedicated and adaptable professional with diverse experience in pool technician and route business owner roles, kitchen staff and shift manager positions, landscape work, construction labor, handyman assistance, and various field labor positions. Recognized for strong work ethic and unwavering commitment to providing outstanding customer service. Approach every task with diligence and responsibility, setting a positive example for children.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Shift Manager; Line-cook
Five Guys: Burgers and Fries
01.2012 - 01.2017
- Operated and maintained grills, fryers and other cooking equipment.
- Monitored food temperatures for proper cooking and safe consumption.
- Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
- Worked closely with other kitchen staff to facilitate timely completion of orders.
- Exercised composure under pressure and in escalated customer service scenarios.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Maintained a clean and organized workstation, ensuring compliance with health department regulations.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Completed store opening and closing procedures and balanced tills.
Landscape Technician
Logan Landscapes; B.B.S.I. (staffing agency)
10.2023 - 01.2024
- Performed regular maintenance tasks, such as mowing, edging, trimming, and pruning to enhance property aesthetics.
- Operated and maintained tools and machinery safely and efficiently
- Assisted in designing and installing landscape projects, working collaboratively
- Conducted regular maintenance and cleanups, ensuring well-kept outdoor spaces
- Managed inventory of tools, equipment, and supplies effectively to ensure availability and minimize downtime on job sites.
Customer Service Representative
Circle K
01.2023 - 08.2023
- Ensured compliance with company policies and safety protocols during graveyard shifts
- Maintained store cleanliness, restocked supplies, and consistently upsold to meet financial goals
- Delivered exceptional customer service, promoting loyalty and satisfaction
- Managed inventory levels, recorded store numbers, and handled deliveries
- Collaborated with team members, supporting training and excelling in a fast-paced environment
Pool Technician
CW Pools & Spas; Maintenance and Repair
01.2017 - 07.2022
- Conducted pool maintenance with C.P.O. certified(Certified Pool Operator certifacate)
- Certification, ensuring chemical balance and equipment functionality
- Troubleshot and repaired pool systems, managed openings, repairs, and winterizing
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Supervised a team of technicians, ensuring compliance with safety standards and eco-friendly practices
- C.P.O. Certified (expires June 2027)
Construction worker/assistant
Tile by Juan
06.2002 - 01.2022
- Started working in a tile-based handyman business at age12, developing a strong work ethic and construction expertise
- Prepared and installed surfaces meticulously, ensuring flawless results
- Collaborated with the team, ensuring efficient project execution and clear communication
- Contributed to client estimates, ensuring transparency in labor, materials, and timelines
- Led construction and repair tasks, mastering framing, roofing, drywalling, and finishing work
- Proficient in carpentry, electrical, and plumbing installations, maintaining high-quality standards
- Used a wide array of tools and equipment with precision and efficiency
- Prioritized safety and adherence to protocols, maintaining a secure work environment
Education
High School Diploma -
E.O.C. Charter High School
Yuma, ArizonaSkills
- Customer service focus
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Construction
- Power tool operation
- Preventative maintenance planning
- Works Well Under Pressure
- Multitasking and organization
- Customer service
Certification
- C.P.O. License (Certified Pool Operator License) - [expires January2027]
- California Food Handlers License - [expires2025]
Languages
BILINGUAL in English and Spanish
Timeline
Landscape Technician
Logan Landscapes; B.B.S.I. (staffing agency)
10.2023 - 01.2024
Customer Service Representative
Circle K
01.2023 - 08.2023
Pool Technician
CW Pools & Spas; Maintenance and Repair
01.2017 - 07.2022
Shift Manager; Line-cook
Five Guys: Burgers and Fries
01.2012 - 01.2017
Construction worker/assistant
Tile by Juan
06.2002 - 01.2022
High School Diploma -
E.O.C. Charter High School
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