Carlos Cortez
Anaheim,CA
Summary
Proactive Assistant Manager and Cashier with strong experience in supervising operations, maintaining a clean and safe store environment, and fostering team collaboration. Skilled in cash handling, merchandising strategies, and customer relations. Bringing a strong commitment to enhancing the customer experience and driving sales growth.
Overview
3
3
years of professional experience
Work History
Cashier
Carl's Jr
275 S Harbor Blvd Anaheim, CA 92805
10.2021 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, debt and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assistant Manager
Shoe City
605 S Harbor Blvd, Santa Ana, CA 92704
10.2023 - 11.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Increased sales through effective merchandising strategies and targeted promotions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Warehouse Worker
Hippo Corporation
2535 W Via Palma
11.2024 - 02.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Education
High School Diploma -
Anaheim High School
Anaheim, CA05.2022
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Customer Service
- Quick learner
- Teamwork and Collaboration
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Warehouse Worker
Hippo Corporation
11.2024 - 02.2025
Assistant Manager
Shoe City
10.2023 - 11.2024
Cashier
Carl's Jr
10.2021 - 10.2023
High School Diploma -
Anaheim High School