Carlos Crespo

• Greet guests warmly, take drink and food orders accurately.
• Inform guests about menu items, daily specials, and recommendations.
• Serve food and beverages promptly and correctly.
• Handle payments (cash, credit, etc.) and process checks.
• Provide excellent customer service — check on guests, address any issues, and ensure satisfaction.
• Maintain cleanliness and sanitation standards in your section and the dining area.
• Roll silverware, stock condiments, help with side work (soups, salad bar setup/cleanup).
• Work as a team and assist coworkers when needed.
• Follow all food safety, alcohol service (if serving alcohol), and company policies.

Take beverage orders from guests and servers.

• Prepare and serve alcoholic and non-alcoholic drinks per the restaurant’s standard recipes.

• Input orders into the POS system, create guest checks, and maintain accountability.

• Process payments (cash, credit cards), make change, and handle vouchers.

• Wash and sterilize glassware.

• Prepare garnishes, replenish bar snacks/appetizers.

• Maintain daily stock of fresh garnishes, juices, and perishables.

• Strictly follow all liquor laws (ID checks, no service to minors/intoxicated guests).

• Handle disorderly guests by contacting management/security.

• Clear and reset tables in the bar area.

• Follow service standards: present menus, make recommendations, answer questions.

• Keep the bar clean (counters, sinks, utensils, shelves, storage).

• Report equipment/maintenance issues.

• Restock bar inventory (beer, wine, spirits, supplies, condiments).

• Fill in as needed for smooth operations.