Carlos De La Fuente
Orlando,FL
Summary
Dynamic hospitality professional with extensive experience at Jaleo by Chef Jose Andres, recognized for exceptional customer service and guest engagement. Proven leadership in training and mentoring staff, alongside strong problem-solving skills to enhance operational efficiency. Adept in fine dining service, fostering an inclusive atmosphere for diverse clientele.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Jaleo by Chef Jose Andres at Disney Springs
Orlando, FL
05.2022 - Current
- Delivered world-class service in Disney Springs’ leading restaurant.
- Mastered high-standard service expectations in a large-scale dining environment.
- Engaged respectfully with global guests, fostering an inclusive dining atmosphere.
- Learned and adapted from peers, guests, and the Disney culture.
- Recognized by management for providing exceptional customer service.
Server, Shift Leader, Assistant Manager
Bocas Grill
Orlando, FL
10.2017 - 02.2021
- Monitored system performance to ensure optimal operation of servers.
- Managed front-of-house operations, ensuring smooth service flow and guest satisfaction.
- Trained and mentored servers to provide top-tier service.
- Oversaw restaurant inquiries and resolved operational challenges efficiently.
Education
Business Administration And Management
Valencia College
Orlando, FL10-2018
Skills
- Customer service
- Sales expertise
- Leadership & Training
- Fine Dining Service
- Guest Engagement
- Problem-Solving & Operations
- Cultural Awareness & Adaptability
Languages
English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Elementary
Certification
- Business Management
- Operations Support and Services
- Project Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Jaleo by Chef Jose Andres at Disney Springs
05.2022 - Current
Server, Shift Leader, Assistant Manager
Bocas Grill
10.2017 - 02.2021
Business Administration And Management
Valencia College
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