Summary
Overview
Work History
Education
Skills
Timeline
Trading
Trading
OfficeManager
Carlos Hernandez

Carlos Hernandez

Houston,TX

Summary

Knowledgeable Telemarketer with 3 years of experience. Energetic, professional and results-driven. Experienced in cold calls, fundraising, sales and management. Driven Telemarketer enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales. Results-oriented telemarketing professional bringing expertise in various types of products and services. Skilled at reaching elusive customers. Offers impressive talent for overcoming objections and closing sales. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Telemarketing Sales Representative

Terrenos Houston
Houston, TX
03.2020 - 05.2021
  • Completed daily cold calling and outreach to build sales pipeline.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Made average of 400 outbound and inbound calls per day.
  • Recorded contact information of customers and potential customers in internal database.
  • Assisted with training and orientation of new employees.


  • Set up appointments with interested customers according to schedule availability.

Education

High School Diploma -

Colegio Universitario Dr. Rafael Belloso Chacin
Zulia , Venezuela
11.2013

Skills

  • Problem Resolution
  • Customer Targeting
  • Data Entry
  • Escalated Calls Management
  • Service Descriptions
  • Cold Calling
  • Strategic Marketing
  • Product Description
  • Outbound Calling
  • Remote Access Call Center Software
  • Lead Management
  • Prospecting
  • Information Gathering
  • Customer Service and Assistance
  • Call Control
  • Prospecting and Cold Calling
  • Negotiation and Persuasion

Timeline

Telemarketing Sales Representative

Terrenos Houston
03.2020 - 05.2021

High School Diploma -

Colegio Universitario Dr. Rafael Belloso Chacin

Trading


4 years of experience trading futures on the New York Stock Exchange,
As well as trading futures on the nasdaq

Trading


4 years of experience trading futures on the New York Stock Exchange,
As well as trading futures on the nasdaq

Carlos Hernandez