Carlos Leon Luna
Seattle,WA
Summary
Dynamic sales professional with a proven track record at Golden Smoke House, excelling in customer relationship building and strategic planning. Adept at enhancing customer satisfaction through active listening and effective problem-solving. Recognized for training staff and driving sales growth, fostering a collaborative team environment to achieve collective goals.
Overview
2026
2026
years of professional experience
Work History
Salesperson
Golden Smoke House
Seattle, WA
2021 - Current
- Assisted customers with product selection and recommendations to enhance sales experience.
- Maintained inventory levels, ensuring timely restocking of popular items.
- Processed transactions efficiently, providing accurate receipts and documentation.
- Built rapport with customers, fostering loyalty through exceptional service.
- Trained new staff on sales techniques and customer interaction standards.
- Collaborated with team members to create an engaging shopping environment.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Cashier Team Lead
Jack in the Box
Seattle, WA
08.2018 - 01.2021
- Supervised cashier team operations to ensure efficient service delivery and customer satisfaction.
- Trained new cashiers on POS systems, customer interaction techniques, and store policies.
- Handled complex customer transactions, resolving issues promptly to enhance service quality.
- Coordinated shift schedules to optimize staffing levels during peak hours and maintain workflow efficiency.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
Pre Cast Block Maker
Ultra Block Inc
01.2018 - 06.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Implemented best practices for cash handling, reducing discrepancies and enhancing compliance.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Collaborated with management to streamline checkout processes for improved workflow efficiency.
- Assisted in inventory management by monitoring stock levels and placing reorder requests as needed.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
No Degree -
Chief Sealth Highschool
Seattle, WASkills
Customer service
Customer care
Relationship building
Customer relationship building
Sales process
Active listening
Negotiation
Product description
Business development
Deal structuring
Time management
Complex Problem-solving
Strategic planning
Staff training
Personnel training
Territory growth
Timeline
Cashier Team Lead
Jack in the Box
08.2018 - 01.2021
Pre Cast Block Maker
Ultra Block Inc
01.2018 - 06.2018
Salesperson
Golden Smoke House
2021 - Current
No Degree -
Chief Sealth Highschool