Carlos Mestas
San Jose,CA
Summary
Committed and hardworking Server/Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Cashier
Lee's Sandwiches
04.2021 - Current
- Processed customer transactions efficiently at point of sale while maintaining accuracy and attention to detail.
- Assisted in inventory control support by managing stock levels and organizing merchandise displays.
- Trained new staff on cash handling procedures and customer service best practices.
- Collaborated with team members to ensure smooth operation during peak hours.
- Facilitated team collaboration to improve workflow and efficiency during busy shifts.
- Educated customers on menu items and promotions, enhancing their purchasing decisions.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
Dish Washer
Fire House Bistro
11.2022 - 02.2024
- Maintained cleanliness of dishware and utensils to ensure high standards of sanitation.
- Operated dishwashing equipment efficiently, ensuring all items were cleaned and sanitized properly.
Education
GED -
Gunderson
San Jose, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Customer service excellence
- Professionalism and courtesy
- POS system operations
- POS systems
- Staff training
- Attention to detail
- Liquor regulations and compliance
- Spirit, wine, and beer expertise
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Dish Washer
Fire House Bistro
11.2022 - 02.2024
Cashier
Lee's Sandwiches
04.2021 - Current
GED -
Gunderson