Carlos Morales
Northfield,NJ
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Doughertys Steakhouse
Atlantic City, NJ
06.2021 - Current
- Delivered exceptional customer service by accurately taking and processing orders.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Trained new servers on menu offerings and service protocols for improved efficiency.
- Managed multiple tables simultaneously, maintaining high standards of service quality.
- Resolved customer complaints promptly, enhancing overall dining experience and satisfaction.
Server
Nero's Steakhouse
Atlantic City, NJ
03.2020 - 06.2021
- Take all food and drink orders
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Robert’s Steakhouse
Atlantic City, NJ
07.2018 - 02.2020
- Inform customers of all special menu items
- Take all food and drink orders
- Train new staff
- Cultivated warm relationships with regular customers.
Education
High School -
Atlantic City High School
06-2010
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Safe food handling
Certification
TIPS certified
Languages
English
Spanish
Timeline
Server
Doughertys Steakhouse
06.2021 - Current
Server
Nero's Steakhouse
03.2020 - 06.2021
Server
Robert’s Steakhouse
07.2018 - 02.2020
High School -
Atlantic City High School