CARLOS MULLER
Summary
Over 8 years of Experience
My passion for serving others and making meaningful contributions has guided my entire professional journey. Through my experience with 2Fly Airborne, SkyWest, and TAMEP Airlines, I developed strong leadership, organization, and problem-solving skills that continue to shape my professional approach. Working later as a mentor and supervisor at BYU–Pathway and within the Student Wellness department, I learned how to engage with domestic and international students, recognize team needs, and guide others with empathy and structure. These experiences have enabled me to make valuable contributions—such as writing the departmental handbook and improving internal procedures—while fostering teamwork, integrity, and consistent growth within the organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mentor Supervisor Agent
BYU Pathway Worldwide
01.2024 - 07.2024
- Supervised a team of mentors assisting domestic and international students, ensuring effective communication, accountability, and consistent results.
- Introduced new organizational methods and policy adjustments that improved coordination, problem-solving, and overall team efficiency.
Flight Operations Manager & Instructor
TAMEP Airlines
06.2022 - 12.2023
- Instructed and mentored new First Officers in airline operations, applying U.S. aviation standards and FAA regulations to ensure safety and professionalism.
- Implemented operational policies and certification procedures while leading teams through challenges with effective decision-making and collaboration.
Flight Operations Manager Assistant
SkyWest Airlines
06.2020 - 05.2022
- Supported the Flight Operations Manager in executing operational procedures and key administrative duties to optimize workflow and reduce workload.
- Promoted for excellence in performance, professionalism, and initiative in enhancing compliance and daily operations.
Certified Flight Instructor
2Fly Airborne
01.2017 - 05.2020
- Provided individualized flight instruction to domestic and international students, fostering precision, confidence, and professional discipline.
- Earned distinction as a Gold Seal Instructor for exceptional teaching quality, student outcomes, and leadership in aviation education.
Education
Associate of Applied Science - Business Management
Brigham Young Univesity-Idaho
Rexburg, ID09-2025
Bachelor of Science - Linguistics
Gent University
Ghent, Belgium07-2016
Skills
- Organization and attention to detail in daily operations
- Strong communication and interpersonal collaboration
- Fast learner, open to feedback, and adaptable to change
- Leadership and mentoring experience across diverse teams
- Problem-solving and proactive decision-making
- Empathy, initiative, and professionalism under pressure
Certification
- FAA Commercial Multi-Engine Pilot License (CMEL), Oct.2017, 2Fly Airborne, USA, Florida.
- Business & Leadership Skills Certificate, Sep. 2025, BYU Idaho
- Commercial Fundamentals Certificate, Dec.2023, BYU Idaho
- CPR / AED / First-Aid (Adult / Child / Infant / Choking) AED / Injury & Universal Precautions
Languages
Spanish
Native or Bilingual
Dutch
Native or Bilingual
Swedish
Native or Bilingual
Flemish
Native or Bilingual
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Mentor Supervisor Agent
BYU Pathway Worldwide
01.2024 - 07.2024
Flight Operations Manager & Instructor
TAMEP Airlines
06.2022 - 12.2023
Flight Operations Manager Assistant
SkyWest Airlines
06.2020 - 05.2022
Certified Flight Instructor
2Fly Airborne
01.2017 - 05.2020
Associate of Applied Science - Business Management
Brigham Young Univesity-Idaho
Bachelor of Science - Linguistics
Gent University