Carlos Parks
Long Beach,CA
Summary
Persistent and highly motivated Telemarketer with a flair for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Phone Sales Representative
T Mobil Arena
Kalamazoo, MI
03.2020 - 12.2023
- Boosted customer satisfaction by providing knowledgeable product information and addressing concerns promptly.
- Maintained high call volume for increased sales opportunities with efficient time management skills.
- Nurtured long-lasting client relationships by offering personalized solutions for their needs.
- Streamlined the sales process with effective communication, resulting in quicker deal closures.
- Exceeded monthly sales targets consistently by implementing strategic selling techniques.
- Collaborated with team members to share best practices, enhancing overall team performance.
- Conducted market research to stay updated on industry trends, using insights to tailor sales pitches effectively.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among clients.
- Performed cold calling campaigns targeting potential customers, generating new business opportunities consistently.
Supply Specialist
Army National Gaurd
03.2016 - 12.2019
- Improved supply chain efficiency by streamlining inventory management processes.
- Reduced order processing time through the implementation of an automated system.
- Enhanced supplier relationships by maintaining open lines of communication and timely payments.
- Managed procurement activities for optimal cost savings, negotiating with vendors for best prices and terms.
- Maintained accurate records of all purchasing transactions, ensuring compliance with company policies and procedures.
- Conducted regular audits of warehouse operations to ensure adherence to safety regulations and proper storage techniques.
- Established long-term contracts with key suppliers, securing favorable pricing structures for the organization''s benefit.
- Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
- Closely monitored material readiness of high-priority units.
- Maintained audit trails to adhere to performance requirements.
Education
High School Diploma -
Battle Creek Central High School
Battle Creek, MI06.2027
Bachelor of Business Administration -
Western Michigan University
Kalamazoo, MI12.2023
Skills
- Building Rapport
- Product Knowledge
- Conflict Resolution
- Active Listening
- Positive Attitude
- Multitasking
- Self-Motivation
- Customer Service
- Problem Solving
- Excellent Communication
- Upselling Techniques
- Team Collaboration
Timeline
Phone Sales Representative
T Mobil Arena
03.2020 - 12.2023
Supply Specialist
Army National Gaurd
03.2016 - 12.2019
High School Diploma -
Battle Creek Central High School
Bachelor of Business Administration -
Western Michigan University