Carlos Ramirez
Hanna Brokerage
Louisville,KY
1
Language
8
years of professional experience
Experienced hospitality professional with a strong background in bartending and serving, bringing a proven ability to provide exceptional guest service in fast-paced, high-volume environments. Skilled at creating welcoming experiences, building rapport with guests, handling transactions accurately, and working effectively as part of a team. Seeking a position at a resort where I can apply my hospitality experience, professionalism, and positive attitude to help create an outstanding guest experience.
Work History
Sales Agent
1 Year 7 Months- Developed tailored sales presentations to effectively address client needs and preferences.
- Cultivated strong client relationships to enhance customer loyalty and retention.
- Analyzed market trends to identify potential growth opportunities in target demographics.
- Collaborated with team members to streamline sales processes and improve overall efficiency.
Server Bartender
3 Years- Implemented upselling techniques that increased average check amounts through enhanced product recommendations.
- Resolved customer complaints promptly, ensuring swift resolution and retention of clientele loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in inventory management by tracking supplies and communicating needs to management proactively.
Bartender
2 YearsServer Bartender
3 Years- Delivered exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Oversaw dining area operations, maintaining cleanliness and organization to enhance guest experience.
- Collaborated with kitchen staff to accurately fulfill orders and accommodate special requests efficiently.
- Trained new servers on menu knowledge, service protocols, and restaurant standards for optimal performance.
- Managed multiple tables simultaneously, prioritizing tasks to maximize efficiency during peak hours.
Education
Bachelor of Science - Criminal Justice
Skills
Customer assistance
Sales training
Bilingual fluency
Friendly
positive attitude
Customer service
Teamwork and collaboration
Languages
Spanish
Full Professional
Timeline
Sales Agent
Hanna Brokerage
01.2025 - CurrentRead More
Server Bartender
Malone's Steakhouse BHG
01.2023 - 01.2026Read More
Bartender
La Bodeguita De Mima
01.2021 - 01.2023Read More
Server Bartender
Ruth's Chris Steakhouse
01.2019 - 01.2022Read More
University of Louisville
Bachelor of Science from Criminal Justice
Read More