Carlos A Alvarado

Lead Pharmacy Technician
Walmart Pharmacy | Pembroke Pines, FL
2013 – 2024
• Supervise and train a team of pharmacy technicians in a high-volume retail pharmacy filling 300+ prescriptions daily.
• Oversee prescription intake, data entry, and verification preparation to ensure accuracy and compliance.
• Manage medication inventory including ordering, returns, and controlled substance documentation.
• Resolve insurance claim issues, prior authorizations, and billing discrepancies.
• Coordinate daily workflow and technician assignments to maintain efficient operations.
• Assist pharmacists with medication preparation, labeling, and patient consultation support.
• Maintain strict compliance with HIPAA, DEA, and state pharmacy regulations.

Certified Pharmacy Technician
Walmart Pharmacy | Pembroke Pines, FL
2013– 2019
• Processed prescriptions, verified patient information, and entered data into pharmacy management system.
• Assisted customers with prescription pick-up, insurance questions, and medication inquiries.
• Handled insurance rejections and worked with providers to resolve coverage issues.
• Maintained organized inventory and assisted with medication ordering and restocking.

• Dispensed prescription medications accurately to patients and healthcare providers.
• Assisted pharmacists in preparing and labeling medications for distribution.
• Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
• Processed insurance claims and handled patient billing inquiries efficiently.
• Educated patients on proper medication usage and potential side effects.
• Maintained a clean and organized pharmacy environment for optimal workflow.
• Collaborated with healthcare team members to coordinate patient care services.
• Adhered to safety protocols and regulatory guidelines in all pharmacy operations.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
• Checked expiration dates on medications to ensure that only unexpired products were dispensed.
• Managed filing of prescriptions, both electronically and manually.