Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carlos A. Pena Rosario

Spring Hill,FL

Summary

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Housekeping Attendant

VSG at Amalie Arena
07.2024 - Current
  • Utilized cleaning supplies and equipment according to safety protocols.
  • Assisted with restocking supplies in housekeeping carts for efficiency.
  • Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maintained clear communication with supervisors about completed or outstanding tasks in a timely manner.

Server / Catering Attendant

HSS
10.2023 - Current
  • Assisted servers in delivering food and beverages to ensure timely service.
  • Maintained cleanliness and organization of dining area, enhancing guest experience.
  • Supported inventory management by restocking supplies and monitoring stock levels.
  • Collaborated with kitchen staff to ensure accurate order fulfillment and efficient service flow.

Server / Catering Attendant

Aramark by Tampa Convention Center
08.2019 - 09.2024
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
  • Managed food and beverage orders efficiently, maintaining accuracy and speed during peak hours.
  • Collaborated with kitchen staff to facilitate timely food preparation and delivery.
  • Trained new servers on menu knowledge and service standards, enhancing team performance.
  • Resolved customer complaints promptly, fostering positive relationships and loyalty among patrons.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.

Butcher

Miguel Latin Market
03.2021 - 04.2022
  • Oversaw daily operations in meat preparation and processing, ensuring adherence to safety protocols.
  • Trained and mentored junior butchers, enhancing team skills and workflow efficiency.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Collaborated with suppliers to source high-quality meats that meet customer specifications.
  • Enforced health regulations during meat handling, maintaining compliance with industry standards.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.

Emergency Medical Dispatcher

Oficina Para El Manejo De Emergencias Y Administra
05.2018 - 08.2019
  • Coordinated emergency response efforts by efficiently dispatching resources to critical incidents.
  • Utilized advanced communication systems to relay vital information to first responders promptly.
  • Monitored multiple emergency lines ensuring swift and accurate call handling during high-pressure situations.
  • Trained new dispatchers on protocols, enhancing team performance and operational efficiency.
  • Provided compassionate support to callers in distress, offering reassurance while obtaining critical information needed for proper resource allocation.
  • Kept up-to-date on local geography, landmarks, and roadways to provide accurate directions to responding units in realtime.

Tourist Taxi Driver / Taxi Dispatcher

American Taxi
02.1998 - 05.2008
  • Ensured vehicle maintenance by performing regular checkups, oil changes, and tire rotations, reducing downtime and repair costs.
  • Maintained a clean and comfortable vehicle for passengers, ensuring a positive travel experience.
  • Handled transactions accurately, processing cash payments or credit card transactions as needed.
  • Streamlined communication with dispatchers, promptly responding to calls for pickups and updates on availability.
  • Assisted tourists in loading and unloading luggage, demonstrating professionalism and courtesy at all times.

Accounting Assistant

Child Support Enforcement
11.1994 - 05.1997
  • Processed accounts payable and receivable transactions efficiently.
  • Maintained accurate financial records using accounting software.
  • Assisted in monthly reconciliations to ensure data integrity.
  • Collaborated with team members to streamline invoicing procedures.
  • Supported audit preparations by organizing documentation and records.
  • Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.

Education

No Degree - Criminal Justice

Interamerican University
San Juan PR

No Degree - Culinary Arts

Instituto De Banca Y Comercio
San Juan PR

No Degree - Emergency Medical Technician

CEM
San Juan PR

GED -

Amalia Marin
San Juan PR
05-1993

Skills

  • Problem-solving
  • Attention to detail
  • Multitasking
  • Computer skills
  • Customer service
  • Strong work ethic
  • Hospitality service expertise
  • Safe food handling
  • Quality control
  • Goal oriented

Certification

  • Food Safety First
  • Learn2Serve On Premises Alcohol Selier Serve

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Housekeping Attendant

VSG at Amalie Arena
07.2024 - Current

Server / Catering Attendant

HSS
10.2023 - Current

Butcher

Miguel Latin Market
03.2021 - 04.2022

Server / Catering Attendant

Aramark by Tampa Convention Center
08.2019 - 09.2024

Emergency Medical Dispatcher

Oficina Para El Manejo De Emergencias Y Administra
05.2018 - 08.2019

Tourist Taxi Driver / Taxi Dispatcher

American Taxi
02.1998 - 05.2008

Accounting Assistant

Child Support Enforcement
11.1994 - 05.1997

No Degree - Criminal Justice

Interamerican University

No Degree - Culinary Arts

Instituto De Banca Y Comercio

No Degree - Emergency Medical Technician

CEM

GED -

Amalia Marin

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Carlos A. Pena Rosario