Carlton Haney
Summary
Courteous and professional Cafe Clerk experienced in preparing and delivering quality beverages and food for customers while maintaining clean and comfortable establishment. Provides safe and clean conditions and attractive product displays to uphold company standards.
Overview
6
6
years of professional experience
Work History
Cafe Associate
Sam's Club
05.2023 - Current
- Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Seasonal Worker for Bestbuy
Best Buy
09.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Aldi Foods
10.2021 - 05.2022
Ministry Apprenticeship
Pastor Mike Leeper
02.2021 - 09.2021
Forklift Operator,warehouse Associated
Ashley Furniture Warehouse
04.2019 - 02.2021
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Unloading Associate
Lowe Department Store
01.2018 - 03.2019
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Provided product price information to customers.
- Trained and mentored junior staff on customer service strategies and techniques.
Education
No Degree - Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder, CO06.2024
High School Diploma -
Canyon High School
New Braunfels, TX04.2017
Skills
- Hiring Procedures
- Production Records
- Hiring Standards
- Team Development
- Customer Service
- Kitchen Maintenance
- Stocking and Replenishment
- Order Taking
- Resolving Complaints
- Food Portioning
- Menu Memorization
- Temperature Monitoring
Learning how to public speaking.
As of recent, I have been finding myself in wanting to grow in public speaking and teaching. I have lead a couple of bible studies for a couple of months at a time, also I have had a great opportunity to public speak to a church and teach them a biblical principle.
Timeline
Cafe Associate
Sam's Club
05.2023 - Current
Seasonal Worker for Bestbuy
Best Buy
09.2022 - 01.2023
Cashier
Aldi Foods
10.2021 - 05.2022
Ministry Apprenticeship
Pastor Mike Leeper
02.2021 - 09.2021
Forklift Operator,warehouse Associated
Ashley Furniture Warehouse
04.2019 - 02.2021
Unloading Associate
Lowe Department Store
01.2018 - 03.2019
No Degree - Culinary Arts
Auguste Escoffier School of Culinary Arts
High School Diploma -
Canyon High School
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