Carltz Theodoris
Simpsonville,SC
Summary
Dynamic Manager with a proven track record at PepsiCo, specializing in team leadership and complex problem-solving. Excelled in enhancing customer satisfaction and resolving staff conflicts, ensuring high-quality service delivery. Skilled in cross-training employees, significantly boosting team performance. Demonstrates exceptional time management and communication abilities, driving results and fostering a collaborative environment.
Overview
1
1
year of professional experience
Work History
Manager
PepsiCo
05.2023 - 06.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
William T. Dwyer High School
West Palm Beach, FL2024
Skills
Team Leadership
Accomplishments
I got 4.0 GPA in High School and I was the best student
Languages
French
Native or Bilingual
Creole
Native or Bilingual
Spanish
Professional Working
German
Limited Working
Portuguese
Elementary
Timeline
Manager
PepsiCo
05.2023 - 06.2024
High School Diploma -
William T. Dwyer High School
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