Carly Frederick
Soils Mammo
Philadelphia,PA
3
years of professional experience
Dedicated Patient Service Representative skilled in patient confidentiality, appointment scheduling, and HIPAA compliance. Proven ability to enhance patient care transitions and navigate insurance processes effectively.
Work History
Patient Service Representative
2 Months- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Coordinated with multidisciplinary teams to facilitate patient care transitions, ensuring continuity of services.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
Patient Service Representative
3 Years- Assisted patients in navigating insurance processes, improving their understanding of coverage options.
- Processed patient registrations and maintained accurate records, enhancing data integrity and efficiency.
- Trained new staff on operational procedures and software tools, promoting consistency across the team.
Education
High School Diploma
Medical Billing And Coding
Skills
Insurance verification
Insurance verification
Appointment scheduling
Payment collection
Appointment scheduling
Insurance navigation
Patient confidentiality
Customer service
HIPAA compliance
Patient engagement
Medical terminology
Timeline
Patient Service Representative
Soils Mammo
06.2026 - CurrentRead More
Patient Service Representative
Jefferson
06.2023 - 06.2026Read More
Bucks County Community College
Medical Billing And Coding
Read More
Reach Cyber Charter School
High School Diploma
Read More